Assistant Restaurant Manager

Job Description

Location:

Titanic Hotel Belfast, 8 Queen’s Road, Titanic Hotel Belfast

Would you like to join the Team at Titanic Hotel Belfast and continue to build and grow your career? We are currently looking for an Assistant Restaurant Manager to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119‑bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure.

The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award‑winning Titanic Hotel, Liverpool.

The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

As Restaurant Manager, you will be responsible for managing operations to deliver an exceptional guest and team member experience; manage, train, and develop team members, and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards.

• Manage dining operations
• Maintain exceptional levels of customer service
• Ensuring adequate staffing to cover the business. Deploying staff in an efficient way to ensure all mis‑en‑place is in place for oncoming shifts
• Manage, train and develop the team
• Work within budgeted guidelines in relation to payroll, setting correct work schedules
• Drive sales to maximise budgeted revenue
• Oversee departmental manpower planning and recruitment
• To maintain and improve food and beverage profits by monitoring wastage and breakages and implementing remedial actions
• Display a pro‑active and consistent approach to stock control, cost control and cash control
• Develop menus with other members of Food and Beverage team
• Incentivise team members to maximise sales and revenue
• To carry out appraisals/job chats and reviews as per the company appraisals system
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post‑meeting minutes generated
• To attend and contribute to all daily/weekly team meetings
• To carry out Duty Management shifts as required
• Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display

• Licensing laws
• Health and safety regulations
• Food handling and hygiene regulations
• Fire regulations and procedures
• First aid procedures

• To be a good example of the company dress code and appearance standards – ensure that your team fully comply with these
• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Operations Manager/General Manager.

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• Historic Charm, Modern Elegance:
  Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe‑inspiring backdrop to your everyday.
• Commitment to Employee Growth:
  We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.
• Inclusive Culture:
  Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.
• Exceptional Benefits:
  Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
• Passion for Service:
  Share our dedication to providing outstanding service, creating…