Supervisor, Hospitality ​/ Hotel ​/ Catering, Catering

At Churchill within ourHospitals division, we make sure teams, patients, and visitors have access to wholesome, comforting food when they need it most. Because good nutrition isn’t just fuel - it’s part of the recovery journey, and we’re proud to play a role in that.

As aSupervisorin a hospital setting, you will play a key role in the day-to-day delivery of catering or hospitality services for patients, staff, and visitors.

Supervise daily operations within your designated service area

Ensure high standards of service delivery, cleanliness, and food hygiene are consistently maintained

Lead and support team members with training, task delegation, and shift coordination

Ensure compliance with NHS policies, infection prevention controls, and food safety procedures

Monitor staff performance, provide feedback, and escalate issues where needed

Handle customer and patient queries in a professional and compassionate manner

Assist with stock control, ordering, and inventory checks as required

Work closely with hospital and contractor teams to ensure service excellence and continuous improvement

Job

Previous supervisory experience in catering, hospitality, or facilities management

Experience in a healthcare or NHS setting is desirable but not essential

Good working knowledge of food hygiene and health & safety standards (Level 2 Food Safety required)

Excellent communication and interpersonal skills

Ability to motivate a team and lead by example

Organised and proactive, with a commitment to delivering great service

Compassionate and respectful, especially when working in patient-facing environments

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage.

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here!Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!