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Guest Relations Manager

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: The Merchant Hotel
Full Time position
Listed on 2026-06-14
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

We are looking for Guest Relations Manager to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide.

If you're ready for an exciting role with plenty of room to grow, we'd love to hear from you!

What's in it for you...
  • Competitive salary
  • Your birthday off!
  • An overnight stay at with dinner for two at The Merchant Hotel when you join the team.
Essential Criteria :
  • Two years' experience in a high-end customer service role
  • General overview of hotel operations
  • Full Clean Driving License
Desirable Criteria:
  • Experience of working at 5 AA Red Star property

The Company reserves the right to apply an enhanced short-listing criterion.

The Merchant Hotel is an equal opportunities employer.

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