Receptionist, Hospitality ​/ Hotel ​/ Catering

Ideally positioned on the banks of the River Lagan, Hilton Belfast offers a central and vibrant location, just moments from the city's top cultural landmarks, thriving nightlife, and key business districts.

Are you the ultimate people person? Become the face of Hilton Belfast.

At Hilton Belfast, our Reception team delivers the first smile, the warmest welcome, and the lasting impression for guests arriving from all over the world. We are looking for a vibrant, professional, and naturally welcoming Receptionist to join our front‑desk on a permanent, full‑time basis.

You get to build a premier career in global hospitality while keeping your weekends entirely to yourself!

Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fantastic team.

• Competitive
• Permanent, full‑time contract (40hrs per week)
• Rotational roster across Monday – Sunday (covering mornings, mids, and evenings)
• Worldwide employee discounts at Hilton Hotels through Go Hilton program
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
• 28 days holiday, including bank holidays, increasing yearly to 33 days
• Discounts across retail, restaurants, events and more through our benefits & rewards portal
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
• Yearly complimentary Axiom Xcape stayover after one year of service
• A growing team with great training, progression, and promotion opportunities
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
• Free meals while on shift
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more

Receptionist
, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.

You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face‑to‑face or over the telephone.

You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

• To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach
• To gain experience in all sections of the front desk department and ensure company and legal requirements are maintained
• To promote the company values and behaviours at all times

• You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment
• Having these core skills will put you one step further to joining Axiom Hospitality and the Hilton Belfast

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast‑growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.