Food & Beverage Assistant

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking reliable and enthusiastic people to support our Food & Beverage Team at the renowned Stormont Hotel. Under the inspiring leadership of our General Manager, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality.

Find out more about why our people love working for Hastings Hotels here. This full-time position offers a salary of £23,478 per annum and the successful candidate should be available to work a variety of shifts during days, evening, and weekends as required. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development.

For further details about our benefits . The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About

The Role To be responsible for serving food & beverages for the greatest enjoyment of our guests and maximum profit contribution to the Hotel. To maintain the cleanliness and presentation of the service areas according to Hastings Standards. To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, clearing and setting tables, taking orders, serving food and beverages and taking payments.

To ensure all cash, charges, floats and till procedures are carried out correctly. Greeting guests and responding to their queries. To ensure all equipment and materials are used in the correct manner and any problems are reported immediately. To always maintain the security of stock areas, immediately reporting any breaches. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.

To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management. Required Criteria Right to Work in the United Kingdom Ability to deliver an exceptional standard of customer service A professional appearance A high level of attention to detail Excellent communication skills Desired Criteria Previous experience serving food and beverages Previous experience in a hotel or other high-quality establishment Skills Needed Bar Service, Food Service Skills, Exceptional Customer Service Skills About The Company For more than 60 years, we have built a reputation for placing quality at the heart of everything we do.

Our properties boast exceptional interior design and are meticulously maintained, while we source local food and drink to provide our guests with an unparalleled dining experience. At Hastings Hotels, we understand that our guests remember the small details, such an open fire in the front hall, supremely comfortable beds, and fabulous breakfast. Thats why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group.

We believe that the right behaviours and attitudes are more critical than every last qualification, and we can help you attain that. Were committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey. Company Culture At Hastings Hotels, we know that great hospitality starts with great people.

We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide…