Housekeeping Attendant

Housekeeping Attendant

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Grand Central Hotel.

Under the inspiring leadership of our Executive Head Housekeeper,
Lisa Surgenor
, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.

Hours vary, but typical shift patterns include 7am to 3pm, 8am to 4pm - with later hours at the weekend.

The salary for this full time position is £23,478 per annum.

We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit

To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.

• To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.

• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.

• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.

• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.

• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.

• Greeting guests and responding to their queries

• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.

• To comply with all health, safety and hygiene policies and procedures.

• Any other duties as required by management.

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

Welcome to Hastings Hotels, a family owned business that owns and operates six hotels in Northern Ireland, offering a range of accommodation including 893 bedrooms, 21 quality apartments, 1 luxury lodge, a stand alone restaurant, and a luxurious spa. But it’s not just about the products; it’s our people who bring the Hastings experience to life. With personalities, attention to detail, and a desire to grow, our staff are at the core of what makes us stand out in a crowded market place.

• Right to Work in the United Kingdom
• Good Command of English Language
• Must have good communication skills and a clean and tidy appearance.
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.

• Previous cleaning experience

• Exceptional Customer Service Skills
• Cleaning Skills
• General Housekeeping Skills
• Public Area Cleaning Skills
• Bedroom Cleaning Skills