Executive Head Housekeeper

De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Atrium, 2 Restaurants and bars and a Leisure Club & Spa offering treatments.

we're just a short way from J14 of the M5 and 20 mins from Bristol Parkway station, and commutable by car from Bristol, Cheltenham, Cirencester, Stroud and the southern Cotswolds.

we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

We’re looking for an Executive Head Housekeeper to join the team at De Vere Tortworth Court Hotel, our 201-bedroom hotel, located in Gloucestershire.

a salary range of £39.000 - £43,000 per annum, dependent on experience, which includes the hotel service charge, along with our excellent De Vere benefits including an annual complimentary two night stay, £50 B&B staff rates for any additional stays and free use of our leisure facilities.

be responsible for setting and maintaining high standards across the Housekeeping department, making sure our bedrooms and public areas are beautifully presented and ready to welcome our guests.

Your eye for detail will help ensure our guests enjoy meticulously clean rooms and memorable moments throughout their stay. You’ll also oversee housekeeping equipment and linen, making sure the team has everything they need while maintaining suitable stock levels and managing costs effectively.

Leading a team of Supervisors, Housekeeping Assistants, Linen Porters and Public Area Cleaners, you’ll lead by example and create a warm and supportive working environment where colleagues feel appreciated. Building genuine relationships with your team will be an important part of your role.

You’ll bring organisation and a calm approach to the day-to-day running of the department, planning rotas and schedules around the needs of the hotel and making sure the team is in the right place at the right time.

You’ll work closely with colleagues across the hotel and will also support the wider team by acting as Duty Manager when required.

• You’ll have previous housekeeping management experience within a hotel environment, ideally in a similar property or role.
• You’ll be a confident and supportive leader, with strong communication skills and the ability to motivate and bring out the best in your team.
• You’ll be well organised, with good time management skills and the ability to prioritise tasks, manage schedules and plan rotas around operational needs.
• You’ll have a great eye for detail and take pride in maintaining consistently high standards.
• You’ll be comfortable using IT systems. Previous experience with Opera or Fourth Hospitality would be helpful, although it’s not essential.

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Head Housekeeper.

• £39,000 - £43,000 per year (inc restaurant service charge)
• Bonus Incentive Scheme with the opportunity to earn up to 10% of salary based on business performance.
• We believe in celebrating your special moments…