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Guest Experience & Accommodations Lead

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Butlin's
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Butlin's in Bognor Regis is seeking a Head of Accommodation & Guest Services to lead a key department responsible for guest experience, cleanliness, and guest services queries. You will drive CAFF focus, improve NPS, and manage both accommodations and public areas with a strong emphasis on staff development and on-site problem resolution.

You will set departmental goals, manage budgets, work with cross-functional teams, and ensure smooth guest arrivals and efficient complaint handling on-site.

Consider building your career as a Guest Experience & Accommodations Lead at Butlin's.

The Guest Experience & Accommodations Lead position in the Management & Operations, Other field is open for applications.

We have an opening for a Guest Experience & Accommodations Lead in United Kingdom within Management & Operations, Other.

This role, Guest Experience & Accommodations Lead at Butlin's, could be your next opportunity.

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