Joiner, Building Maintenance

LOCATION

Northern Ireland

SHIFT PATTERN

Monday to Friday

SALARY

Competitive

Purpose

To play a pivotal role in our commitment to delivering innovative facilities management solutions. Operating within a fast-paced environment, this position is key to providing response maintenance repairs, general joinery works, and a range of handyman activities. The role will encompass Response Repair Services, Void Works, surveying, fault finding, roofing repairs, and various handyman tasks to ensure a comprehensive and efficient approach to facility maintenance.

Service

Provision Response Repair Services

• Address maintenance requests promptly, including joinery repairs, staging and caster wheel replacement and a range of handyman activities.
• Conduct surveys and fault finding to identify and resolve maintenance issues efficiently.

Roofing Repairs

• Perform roofing repairs, addressing leaks, damages, and general maintenance to uphold the structural integrity of buildings.
• Engage in reactive gutter cleaning where safe practices allow, downspout maintenance, and other related handyman tasks.

Handyman Activities

• Tackle various handyman activities, including but not limited to:
• Painting and touch-ups.
• Drywall repairs and patching.
• Basic plumbing repairs such as fixing leaks and unclogging drains.
• Installation of fixtures, shelving, and other components.
• Furniture/office moves.

Customer Service

• Interact professionally with customers, addressing concerns, and providing information on the repair and maintenance processes.
• Strive to exceed customer expectations through the delivery of high‑quality joinery and handyman services.

Planned Preventative Maintenance (PPM)

• Undertake PPM works as required to include:
• Fire door inspections.
• Gutter/roof inspections.
• Window inspections throughout the estates.

Efficiency and Cost‑effectiveness

• Work diligently to complete joinery and handyman tasks efficiently, minimising downtime for clients.
• Utilise resources effectively to ensure cost‑effective solutions without compromising on quality.

Collaboration

• Collaborate with other members of the facilities management team, including technicians, supervisors, and project managers.
• Communicate effectively with colleagues to coordinate and prioritise tasks for optimal project outcomes.
• Conduct routine inspections of various emergency lighting systems throughout the client’s facility.
• Test and verify the functionality of emergency lights and exit signs.
• Replace failed equipment, lamps, battery, ballasts, gear trays, fittings etc.
• Ensure that all emergency lighting fixtures are properly positioned and free from obstructions.
• Maintain detailed records of inspections, tests, and maintenance activities.
• Stay up to date with relevant safety regulations and industry best practices.
• Report any safety hazards or violations discovered during inspections.
• Troubleshoot and resolve emergency lighting system malfunctions promptly.

Skills and Experience

Essential Criteria

• Proven experience as a joiner and handyman, with expertise in response maintenance works.
• Strong understanding of surveying, fault finding, roofing repairs, and general joinery practices.
• Versatility in performing a variety of handyman tasks.
• Excellent customer service skills and effective communication with clients and team members.
• Adherence to safety regulations and a commitment to maintaining a safe work environment.
• Certification or apprenticeship in joinery.
• UK Driving Licence.

Desired Skills

• Strong attention to detail and the ability to follow safety protocols.
• Excellent problem‑solving skills and the ability to work independently.
• Effective communication skills, both verbal and written.
• Ability to work flexible hours, including weekends and evenings, as needed.

Attitude / Motivation

• Confident decision maker under pressure.
• Flexible, reliable, responsible, calm in a crisis.
• Positive and supporting of organisational change.
• Positive attitude.
• Motivated by a desire to grow the business using effective systems.
• A willing team player.
• Ability to work on own initiative.
• Willing to continue professional development and to develop the role.
• Willing to undergo, and provide, training/coaching in line with organisational philosophy.

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