ATM Field Service Engineer

Ashton Recruitment are delighted to be recruiting on behalf of Pivotal Sec Plus, a leading cash management and security services provider operating throughout the UK and Ireland.

Job title: ATM Field Service Engineer

Location: Belfast / Mallusk / Northern Ireland
Pay Rate: £14.63 per hour + Overtime Available + Company Vehicle & Fuel Card Provided

Hours of Work: 40 hours per week, 5 x 8-hour shifts, Monday - Sunday rota, Overtime available as required
Job Type: Permanent Position

Due to continued growth, Pivotal Sec Plus are seeking an experienced ATM Field Service Engineer to join their engineering team supporting customers across Northern Ireland.

This is an excellent opportunity for a skilled engineer who enjoys working independently, solving technical problems, and delivering a high level of customer service. The successful candidate will be responsible for maintaining, repairing, installing, and commissioning ATM equipment across a range of customer sites.

• £14.63 per hour
• Overtime opportunities available
• Company vehicle provided
• Fuel card provided for business mileage
• Company pension scheme (subject to eligibility)
• 20 days annual leave plus 8 statutory holiday
• Long-term career progression opportunities
• Work for a growing and well-established organisation

Reporting directly to the ATM Engineering Manager, you will be responsible for maintaining ATM equipment and ensuring customer sites remain fully operational.

• Diagnosing and repairing ATM faults and equipment failures
• Carrying out ATM installations, commissioning, and decommissioning work
• Travelling throughout Northern Ireland to customer locations
• Using diagnostic equipment and testing tools to identify faults
• Completing preventative maintenance activities to maximise ATM uptime
• Maintaining accurate service records and documentation
• Installing and removing ATM signage when required
• Following company procedures, security protocols, and Health & Safety requirements
• Providing a professional and customer-focused service at all times

• Previous ATM engineering experience is essential
• Full UK Driving Licence
• Strong fault‑finding and diagnostic skills
• Basic electrical knowledge
• Experience using testing equipment such as multimeters
• Good IT skills and confidence using diagnostic systems
• Ability to work independently and manage workloads effectively
• Strong communication and organisational skills
• Ability to prioritise work and meet deadlines
• Flexibility to work additional hours when required

• High attention to detail
• Reliable and self‑motivated
• Strong problem‑solving skills
• Calm and professional under pressure
• Excellent customer service skills
• Ability to work within strict operational and security procedures

This role involves manual handling and lifting of ATM equipment and components. Candidates must be comfortable carrying out physically demanding tasks and working independently across multiple locations.

Due to the nature of the role, successful candidates will be required to complete a comprehensive screening and vetting process prior to employment commencing. This includes:

Please note that any offer of employment will be subject to all screening, vetting, and security checks being completed successfully.

If you are an experienced ATM Engineer looking for a stable role with excellent support, long‑term career prospects, and the opportunity to work with a growing organisation, we would love to hear from you.

Ashton Recruitment is acting as a Recruitment Agency on behalf of Pivotal Sec Plus.