Comms Technical Assistant

Tasks and Responsibilities

• Provide first-line technical support for communications equipment across Control Risks Iraq operations.
• Conduct fault finding, testing and basic diagnostics on Motorola handheld radios, Motorola vehicle-mounted radios, HF systems, UHF/VHF systems, TETRA radios, satellite phones, antennas, chargers, batteries and related accessories.
• Assist with the installation, removal, inspection and testing of vehicle-mounted communications systems, including Motorola radios, HF/UHF equipment, antennas, speakers, microphones, power cables and mounting kits.
• Support the installation, testing and troubleshooting of IVMS and vehicle tracking systems.
• Conduct daily, weekly and monthly checks on communications equipment to confirm serviceability, battery condition, signal performance and operational readiness.
• Maintain accurate electronic communications equipment records, including issue, return, inspection, fault reports, serial numbers and serviceability status.
• Support project teams with communications-related issues, including radio checks, tracking device checks, signal issues and vehicle system faults.
• Assist in programming, checking and preparing radios and communication equipment for project deployment, where authorised.
• Ensure all communications and tracking equipment is correctly labelled, stored, charged, tested and ready for operational use.
• Support the management of sensitive communications equipment in line with company procedures and local GoI/MoI requirements.
• Liaise with suppliers, internal departments and project teams regarding communications equipment, repairs, installations and technical support.
• Deputise for the Communications Manager when required, within agreed authority and capability.
• Conduct any reasonable communications or technical equipment task requested by the Equipment management team.
• Assist with project logistics support, including preparation of mobilisation and de‑mobilisation of projects.
• Maintain accurate Logistics accounts across all commodity types and perform daily/weekly/monthly checks to ensure minimum stock levels.

Essential

• Good inter‑personal skills and ability to liaise effectively with Iraqi agencies and suppliers.
• Good English language, spoken and written.
• IT literate, Word, Excel.
• Use of computer‑based accounting systems.
• Familiar with IVMS, tracking and communication systems fitted to vehicles. Familiar with vehicle electrical systems and comms integration.

Preferred

• Experience with software‑based accounting systems.
• Knowledge of Iraq cultural norms and business etiquette.
• Must maintain a neat and tidy appearance and be always presented well.

Qualifications and Specialist skills

• IT literate, Word, Excel.
• Use of computer‑based accounting systems.
• Familiar with IVMS, tracking and communication systems fitted to vehicles.
• Good English language, spoken and written.

Competencies

• Organised.
• Flexible.
• Hardworking.
• Ability to prioritise and multi‑task.
• Calm under pressure.
• Proactive and able to take initiative.
• Attention to detail.

• Competitive salary.
• As an equal opportunities’ employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.