Facilities Management Technician

Responsibilities

• Provide planned and reactive maintenance service across a portfolio of sites.
• Ensure compliance with company and client Health and Safety policies and procedures.
• Complete and provide reports in relation to work and equipment, including reporting arrival and departure from each call and obtaining customer signature where required.
• Respond promptly and positively to service call requests from the Helpdesk and undertake reactive repairs as efficiently as possible.
• Prioritise maintenance and repair work to achieve agreed response times and liaise with manager for direction if there are delays.
• Order and maintain materials, tools and equipment in accordance with company procedures.
• Advise the Helpdesk when 3rd‑party contractor attendance is needed, including quotation and job specification.
• Assist with surveys and reports.
• Maintain asset registers, ensuring all equipment is tagged if applicable.
• Represent the company in a professional manner, developing strong working relationships with the Helpdesk and client site teams.
• Ensure all paperwork is completed accurately, on time and in line with company procedures.
• Execute planned and reactive maintenance tasks in line with the contract scope and specification.

• General Building
  • Roof leak repairs including gutter and gully repairs and replacement
  • Flooring – repair and replacement of vinyl and ceramic tiles (training can be provided)
  • Install and repair internal cladding, wall tiling and edge protection
  • Reactive maintenance works and first line response to all general building tasks, including minor painting works
• Plumbing & Drainage
  • First line response for all plumbing and drainage works
• Joinery
  • Wall, floor and associated fitting repairs
  • Ironmongery and hardware repairs and replacement
  • Internal and external doors repairs, replacement and inspections
  • Planned maintenance inspections of fire doors

• NVQ Level 2 Carpentry or similar
• Full driving licence
• Ability to use Microsoft Office/IT products
• A multi‑skilled tradesperson with good hands‑on experience of building fabric maintenance tasks

• City & Guilds Carpentry & Joinery (6706)
• IPAF trained
• Previous experience of Computer Aided Facilities Management systems
• CSCS card
• Previous experience working on a multi‑site contract