Field Service Engineer

## Field Service Engineer Apply locations:
Swanley, UKtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR-0094349

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.#
** We offer:
*** To find, diagnose and rectify faults on customer FLT’s as deemed necessary, with all that this entails, and order the necessary spare parts as efficiently as possible
* To provide reliable information to the customer with regards to maintenance, consultation on repairs and to provide advice on the use of equipment.
* To adhere to all company H&S and Environmental and site policies, procedures and practices and ensure we operate in an environmentally safe workplace.
* Ensure automated system and all paperwork (job sheets, timesheets and purchase requisitions and parts paperwork) /IT systems are completed accurately and within the stipulated time period and with the relevant order numbers
* Liaise with the first line of management for authorisation of parts and process order numbers accordingly
* To liaise with the Service Controller, customer and Service Manager to ensure information regarding individual forklifts and equipment is shared including damage or requests for a replacement truck in the event of a long repair, as well as keeping all relevant parties up to date with the progress of work activities
* To make proposals for the improvement of the implementation of work activities and work conditions
* To ensure all allocated work is adhered to and to notify Manager or Controller if in arrears
* Ensure that the specified Engineering Standards and Safe Working Practices and all Company Policies and Procedures are followed at all times.
* To ensure that all stock levels/movement records are accurate and correct
* To obtain hour meter readings /site information as requested by Controllers and at every visit.
* Ensure all company issued equipment and tooling (including van, laptop, printer etc) is kept in a satisfactory, clean and safe condition and report any failures
* To work closely with the sales & STR team and refer leads
* To work to strict planned schedules and deadlines
* To take responsibility for van weight and safe/roadworthy condition before use.
* To work to and understand KPI’s relating to service, admin and stock
* To take on any reasonable additional duties as required by the Manager to ensure the smooth running of the department
* To actively participate in training days, work meetings and other meetings for the exchange of information.
* Any other duties which arise as a result of duties as above

This list of duties and responsibilities is not intended to be exhaustive but is to be used as a guideline for the job in question

There is a need for a flexible approach to this job in order for the company to achieve its objectives#
** Tasks and

Qualifications:

**** HEALTH & SAFETY
** The responsibility for employees’ health and safety does not rest entirely with the Company and its management.  As an employee, irrespective of your position in the Company, you have a legal duty of care to adhere to the company policy at all times.  You must maintain a safe and healthy working environment, take care of your own health, safety and environment at work and of other colleagues & other individuals on site who may be affected by your actions or omissions.
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