Field Service Technician II

Location: Home-Based (Covering the Ipswich/ Suffolk Area)

For decades, the Viessmann brand has been helping to improve people's quality of life with innovative technologies - initially with heat. During this time, the company has evolved from a heating manufacturer to a provider of intelligent heating and energy solutions. Technical progress is not, however, Viessmann's sole focus. Sustainable thinking and action are also firmly embedded in the corporate values.

In this way, Viessmann Climate Solutions helps to create and preserve living spaces for future generations.

From Allendorf to the world. Since its foundation in 1917, Viessmann has grown steadily. Together with partners from different industries, all employees work every single day to meet the ever-changing needs of customers and to change the energy supply in a way that is sustainable.

• Complete warranty and chargeable repairs/breakdowns
• Maintain records of performance reports
• Deliver product training to staff and customers
• Deliver best in class Customer Service on-site in residential properties

• ACS Qualified gas engineer (CCN1 / CENWAT Mandatory)
• Able to demonstrate technical expertise gained through industry experience
• Have a high attention to detail
• Have a confident and adaptable work style
• Have excellent communication skills
• Ability to work closely with and develop relationships with clients

• Competitive salary
• Company vehicle
• Upselling bonus
• 25 days annual leave (Excluding bank holidays)
• Annual bonus scheme
• Company pension
• Employee Assistance/Wellbeing Programmes
• Life assurance
• Career Progression

We offer a competitive total rewards package that may includeotherbenefits and well-being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

The annual base salary for this position is £44,761 Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

This position is entitled to call out payments and overtime.

Carrier is committed toequal treatment and non-discrimination principles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age,or disability, or any other applicable protected class.