Field Service Engineer

Due to an expanding customer base Bailies coffee Company is looking for a new member of the Engineering Team. Maintain and service coffee machines and related equipment on customer premises. Diagnose and repair faults across a wide range of machine types/brands both remotely and on site. Ensure planned maintenance of equipment on customers' premises in carried out in accordance with the scheduling requirements.

Prepare equipment for customers coffee specifications and complete installation. Refurbish and test used machines in our workshop. Programme machines to design and manufacture standards. Ensure accurate and timely recording of all job times, outcomes, and parts used on Service App. Ensure accuracy and timely completion of administrative associated tasks and safe and secure storage of same. Ensure safe working practices are in use at all times.

Provide excellent customer service including the resolution of customer complaints. Report outcome of complaints in accordance with company policy. Ability to work as part of a team

Experience with servicing coffee equipment Bike to work scheme Company car Employee discount Flexitime Sick pay pension scheme