Group Digital Sales Platform Specialist

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.

We have more than 10.000 employees in over 80 countries and a consolidated turnover of 3.4 billion euros. Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future. This, along with our commitment to our local communities, is what makes working at Puratos so magical.

To strengthen our team in Groot-Bijgaarden, we are looking for a:

Take on a critical role as Digital Sales Platform specialist for our global Digital Sales platform, My Puratos, where you will define new features together with key stakeholders from other departments, coordinate the development, testing, and global launch of these functionalities. Your work will ensure an acceleration of our global presence with the right digital sales platforms and features for all our customers across our 80 countries.

You’ll play an active role in making My Puratos 2.0, a global digital experience platform, connecting customers and driving our business development even further. You will champion platform functionalities, cross‑departmental collaboration and drive customer adoption to further accelerate our business impact of My Puratos.

• Gather and understand customer needs
  :
  Organize workshops cross‑departments and gather feedback.
• Define the feature requirements based on business input and align with stakeholders on final output.
• Lead the rollout of the features
  , ensuring global adoption across all type of customers in partnership with local stakeholders.
• Define the scope and timeline based on customer & local‑specific needs.
• Coordinate with UX/UI and IT teams to ensure usability improvements are in place to continuously improve the experience of our customers.
• Collect customer feedback post‑launch
  , organizing further improvements as needed.
• Organize training sessions and awareness initiatives to maximize the impact of new features.
• Track key metrics to learn the business and customer’s impact.

• You have a
  Master's degreein Business administration, International Business, Digital Transformation or a related field.
• 3 to 5 years of experience in project management and coordination of digital projects, ideally within an international e‑commerce context.
• Familiarity with digital and technical concepts
  , as well as software testing and quality assurance processes
  .
• Experience with Google Analytics, Qualtrics, Jira, Confluence, Power
  
  BI and agile methodologies is a plus.
• Strong project management skills with the ability to drive cross‑functional collaboration
• Analytical and customer feedback‑driven approach
• Adaptability to change and problem‑solving mindset
• Excellent communication skills, both written and verbal with expertise in internal communication and training
• You have excellent knowledge of English (written and spoken), knowledge of Spanish is a plus.

You will be part of the Business Development side of Puratos. Your position lies in the Global digital sales team that is driving the digital sales strategy and managing the digital sales platform across more than 30 countries. It’s a young and growing team based in Groot‑Bijgaarden and is part of the larger Sales and Customer Department.

• Digitizing sales to help our customers and our sales teams be more successful
• Providing a customer interaction platform for easy access to documents and product information for all types of customers from artisans to industries.
• Attracting new customers through online acquisition and increasing product penetration with a focus on online and offline synergy.

You will join a fast‑growing, stable family business that has become an international market leader with a corporate culture in which innovation and entrepreneurship…