Head of Operations Quick

Join QSRP: where the good growth happens

Burger Brands Belgiumis part of QSRP (Quick Service Restaurant Platform ), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK,.

As Head Of Operations– Quick
, you drive the overall operational performance of the Quick brand in Belgium and Luxembourg. You translate brand and marketing ambitions into strong operational plans and support both franchise partners and your team in delivering outstanding commercial results and customer experiences.

You combine strategic leadership with hands‑on field presence
, ensuring all departments collaborate to build a profitable and consistently excellent Quick network with 78 restaurants.

By reporting to Operations Director, a member of the Executive Committee, you will be part of the Leadership Team at Burger Brands Belgium.

Define and implement the operational roadmap for Quick in close partnership with HQ teams, ensuring alignment across Marketing, Training, IT, HR, Finance, Legal, Supply Chain, Quality, Maintenance and Development. This includes the sales and service strategy and action plans to achieve the annual objectives (turnover, profitability, traffic, customer satisfaction).

• People Management

Guide, coach and inspire a team of 3 field consultants, fostering a culture of accountability, development and operational excellence.

• Marketing & Brand Execution

Participate actively in the development of the overall Quick marketing strategy
, bringing field, customer and operational insights to the marketing teams.

Contribute to the development of the Quick Franchise network by onboarding new partners and nurturing strong, trust‑based relationships with existing franchisees. Within the network, support more than 35 franchisees alongside the 3 field consultants and ensure operational continuity.

• Operations Excellence

Contribute to innovation and operational improvements by bringing field insights into product, equipment and process development.

• 5+ years of experience in Operations and Franchising Leading role in QSR, retail, hospitality;
• Experience with multi‑site organization
• Proven ability to drive sales, profitability and customer satisfaction
  , supported by a strategic mindset and hands‑on field approach
  .
• Analytical and data‑driven
  , using KPIs to steer performance and identify opportunities.
• High‑impact communication style with natural charisma
  , enabling you to influence
  , align and engage internal and external stakeholders.
• Flexible, resilient, and energized by a fast‑paced
  , entrepreneurial environment.
• Strong leadership skills, with the ability to coach, motivate and develop operational teams.
• Excellent cross‑functional collaboration skills across departments such as Marketing, Finance, HR, Supply Chain and Development.
• Fluent in Dutch, French and English
  .

• Analytical and data‑driven
  , using KPIs to steer performance and identify opportunities.
• High‑impact communicator with natural charisma
  , enabling you to influence
  , align and engage internal and external stakeholders.
• Flexible, resilient, and energized by a fast‑paced
  , entrepreneurial environment.
• Strong leader
  , with the ability to coach, motivate and develop operational teams.
• Excellent in cross‑functional collaboration especially with departments such as Marketing, Finance, HR, Supply Chain and Development.

• Contribute to our mission of becoming the market leader in QSR sector
• Plenty of career growth opportunities across all our international head quarters
• Become part of a company where learning and development is in the heart of the culture
• Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
• We…