Dutch Speaking Customer Service FinTech in Greece
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2026-02-16
Listing for:
Mercier Consultancy MD
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Location: Town of Belgium
Overview
Mercier Consultancy MD is excited to present an amazing opportunity for Dutch Speaking Customer Service Representatives at a prestigious Fin Tech Company, based in the beautiful surroundings of Greece. This role is ideal for individuals who are passionate about financial technology and dedicated to providing exceptional customer support. As a representative, you will assist clients in Dutch, addressing their inquiries and ensuring a seamless experience with the company's services.
Responsibilities- Handle customer inquiries related to Fin Tech services, account management, and financial transactions via phone, email, and chat in Dutch
- Provide accurate information about financial products, pricing, and features available to customers
- Assist customers with technical issues related to the Fin Tech platform and ensure effective resolutions
- Resolve customer complaints efficiently, ensuring high levels of satisfaction and loyalty
- Document all customer interactions in the CRM system for accurate record-keeping and follow-up
- Work collaboratively with the finance and technical teams to improve service delivery
- Stay informed about industry trends and regulatory changes to ensure compliance and provide relevant advice
- Fluency in Dutch (both written and spoken) is essential; knowledge of English is advantageous
- Previous experience in customer service, preferably in the Fin Tech or financial services sector
- Strong communication skills with a focus on being customer-oriented and professional
- Problem-solving capabilities and the ability to address financial inquiries effectively
- Excellent organizational skills and the ability to manage multiple tasks simultaneously
- Familiarity with financial platforms and customer relationship management (CRM) software is desirable
- Willingness to work flexible hours, including weekends and holidays if necessary
- Relocation to Greece is required for this position
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..
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