Dutch Speaking Customer Service Agent Canon - Greece

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent for Canon, one of the world's leading imaging solutions providers. This role presents a unique opportunity to work in Greece, where you will support Dutch-speaking customers, providing them with exceptional service and assistance with their Canon products.

• Assist Dutch-speaking customers via phone, email, and chat, addressing inquiries related to Canon products and services
• Provide detailed information on product features, usage, and troubleshooting assistance
• Resolve customer complaints and issues professionally, ensuring a high level of satisfaction
• Document all customer interactions clearly and accurately in the CRM system for future reference
• Collaborate with internal teams to ensure customer concerns are addressed and resolved
• Stay updated on new products, promotions, and industry trends to offer informed support to clients

• Fluency in Dutch (both written and spoken); proficiency in English is advantageous
• Previous experience in customer service, preferably with technology or imaging products
• Strong communication skills and a passion for providing excellent customer service
• Ability to troubleshoot technical issues and provide effective solutions
• Proficient in using CRM systems and standard office applications
• Self-starter with the ability to work independently in a remote environment
• Interest in photography or imaging products is a plus

• Competitive Monthly
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More..