Dutch Speaking Customer Service Agent Netflix - Greece
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2026-03-01
Listing for:
Mercier Consultancy MD
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
Location: Town of Belgium
Mercier Consultancy MD is excited to present a unique opportunity for a Dutch Speaking Customer Service Agent for Netflix, offering the chance to work in the stunning surroundings of Greece. In this exciting role, you will provide world-class support to Dutch-speaking Netflix subscribers, ensuring they have the best streaming experience.
Responsibilities- Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their Netflix accounts, subscriptions, and viewing options
- Provide excellent troubleshooting support for technical issues related to streaming and account management
- Resolve customer complaints and enhance satisfaction by delivering prompt and effective solutions
- Keep accurate records of customer interactions in the CRM system for follow-up and quality assurance
- Collaborate with team members to improve processes and enhance customer experience
- Stay updated on Netflix content, features, and industry trends to provide informed assistance to clients
- Fluency in Dutch (both written and spoken); proficiency in English is preferred
- Experience in customer service, especially within the tech or entertainment sector, is a plus
- Outstanding communication skills and a strong commitment to customer satisfaction
- Aptitude for problem-solving and the ability to handle technical issues effectively
- Proficient in using CRM systems and standard computer applications
- Self-motivated with the ability to work independently in a remote environment
- A passion for entertainment and familiarity with Netflix content is an advantage
- Competitive Monthly
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More..
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