CX Project Lead: Data-Driven Customer Experience
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2026-03-01
Listing for:
Balazs
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
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Business
Job Description & How to Apply Below
A global leader in industrial gases seeks a Junior Customer Experience Officer in Wisconsin to drive projects enhancing customer satisfaction. This role involves developing KPIs and dashboards, reporting on performance metrics, and leading cross-functional teams. Ideal candidates possess a business school background, strong project management skills, and fluency in English, adapting to various customer touchpoints to optimize the customer journey and feed insights into improvement projects.
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