German Speaking Customer Support

Mercier Consultancy is pleased to offer German Speaking Customer Support positions with paid relocation to Sofia. This is a fantastic opportunity for fluent German speakers who are eager to advance their careers in a dynamic and international environment. As a Customer Support Representative, you will deliver exceptional service to our German-speaking clients, helping them navigate products and resolve issues promptly. By joining our team, you gain the opportunity to work in a supportive workplace while enjoying the vibrant lifestyle Sofia has to offer.

• Provide excellent customer support to German-speaking clients through various channels, including phone, email, and live chat
• Address inquiries related to products and services, ensuring clear and accurate communication
• Resolve customer issues efficiently and professionally
• Keep detailed records of customer interactions and transactions
• Collaborate with internal teams to improve service quality and customer satisfaction
• Stay updated on product knowledge and company policies to provide informed assistance

• Fluent in German (both written and spoken); proficiency in English is advantageous
• Experience in customer support or a related field is preferred
• Strong communication and problem-solving skills
• Willingness to relocate to Sofia with relocation assistance provided
• Ability to multitask and work efficiently in a fast-paced environment
• Familiarity with customer support software is a plus
• Positive attitude, adaptability, and eagerness to learn

• Competitive Monthly Salary
• Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More..