Dutch-Speaking Customer Experts Automotive - Greece

Mercier Consultancy MD is seeking proficient Dutch‑Speaking Customer Experts to join our team supporting a reputable automotive company in Greece. This role is designed for professionals passionate about providing excellent customer service to Dutch‑speaking clients, assisting them with inquiries related to automotive products and services.

• Deliver exceptional customer support to Dutch‑speaking customers via phone, email, and chat regarding automotive products, services, and maintenance.
• Assist customers with product information, service appointments, troubleshooting, and issue resolution.
• Maintain accurate and detailed records of customer interactions in CRM systems.
• Collaborate with sales, service, and technical teams to ensure high levels of customer satisfaction.
• Stay informed about the latest car models, features, and company policies.
• Provide feedback to management to improve customer service processes.

• Fluency in Dutch (spoken and written) is mandatory; proficiency in English is preferred.
• Previous experience in customer service, preferably in the automotive sector.
• Strong communication and interpersonal skills with a customer‑focused attitude.
• Ability to multitask and work effectively in a fast‑paced environment.
• Familiarity with CRM systems and digital communication tools.
• Willingness to relocate and work in Greece.
• Passion for the automotive industry and problem‑solving skills.

• Competitive Monthly Salary.
• Fully Paid Training.
• Fully Paid Relocation Package.
• Monthly Performance Bonus.
• Health Insurance.
• 2 Extra Salaries Per Year.
• And Much More.