Arabic Speaking Content Moderator Social Media - Sofia, Bulgaria

Arabic Speaking Content Moderator For Social Media

Mercier Consultancy Group is one of Europe's most respected and dynamic international recruitment and business process outsourcing firms, connecting exceptional talent with world‑class organisations across a wide range of industries. With a proven track record of placing multilingual professionals in rewarding roles throughout Europe, we pride ourselves on delivering a seamless, candidate‑first experience from first contact to first day on the job.

At Mercier Consultancy Group, we don't just fill positions — we build careers and transform lives.

We are currently seeking a talented and detail‑oriented professional to fill the Arabic Speaking Content Moderator For Social Media position in Bulgaria, based on‑site in the vibrant European capital of Sofia. This is an outstanding opportunity for Arabic‑speaking individuals passionate about digital communication, online communities, and the fast‑paced world of social media to build a meaningful and rewarding career. If you are looking for Arabic‑speaking jobs that place you at the heart of the global social media landscape, this role offered by Mercier Consultancy Group is your next big step.

This position is ideal for candidates exploring exciting Jobs in Bulgaria with a fully supported relocation experience.

• Review, assess, and moderate user‑generated content submitted across major social media platforms, ensuring strict compliance with community guidelines and platform policies in Arabic and English.
• Identify, flag, and take appropriate action on harmful, offensive, misleading, or policy‑violating content including hate speech, graphic material, misinformation, and spam within the social media environment.
• Accurately categorise and prioritise content reports according to established internal workflows, escalating complex or sensitive cases to senior moderators or team leads when required.
• Monitor social media trends, emerging threats, and cultural nuances within Arabic‑speaking communities to ensure moderation decisions are contextually informed and culturally appropriate.
• Maintain detailed and accurate records of moderation actions, decisions, and outcomes in accordance with internal quality and compliance standards.
• Collaborate closely with cross‑functional teams including Trust & Safety, Quality Assurance, and Operations to continuously improve moderation processes and platform safety on social media.
• Provide constructive feedback and insights regarding recurring content issues, emerging patterns, and potential policy gaps to support ongoing platform improvement.
• Uphold the highest standards of professionalism, emotional resilience, and ethical judgement when handling sensitive or distressing social media content on a daily basis.

• Native or fluent Arabic language skills (both spoken and written) are absolutely essential for this role.
• Valid EU passport (mandatory requirement for on‑site employment in Bulgaria).
• A genuine interest in social media platforms, digital content, and online community management, with a solid understanding of how social media ecosystems operate.
• Strong critical thinking, sound judgement, and the ability to make accurate and consistent decisions under pressure in a fast‑moving social media moderation environment.
• High level of cultural awareness and sensitivity, particularly regarding Arabic‑speaking communities and their online behaviours and communication styles.
• Excellent attention to detail, strong written communication skills, and the ability to maintain high productivity and accuracy across extended moderation sessions.
• Ability to work on a rotational shift schedule, including evenings and weekends, as required by the operational demands of a live social media platform.
• Prior experience in content moderation, trust and safety, customer support, or a related digital role is advantageous but not strictly required — full training will be provided.

• Competitive monthly salary reflective of your skills, experience, and contribution to our social media moderation operations.
• Fully paid training programme to ensure…