Werk met ons in Griekenland! Dutch-speaking customer experts SquareTrade
Listed on 2026-07-18
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Location: Town of Belgium
Join us in Greece, to be a member of our Square Trade team, and help redefine insurance
We invite you to join us in Greece and be a member of our team that supports Square Trade
, the fastest growing partner in the global device protection market
.
Take this opportunity to work with Square Trade, a global leader in consumer protection and claims services. We’ve spent over 20 years building a global supply chain that uses modern technology and service innovation to create seamless customer experiences that can solve almost any issue, quick and easy, with no hassles.
Join a team united by the same end goal: to completely change the way people think about insurance plans.
What You’ll Do- Guide & support customers: Communicate clearly and empathetically, using strong listening and questioning techniques to understand needs and explain complex insurance concepts in plain language.
- Resolve issues first time: Proactively address complaints and obstacles, aiming for accurate, timely resolutions.
- Champion customer care: Recognize vulnerabilities or special circumstances and maintain professionalism throughout the claim journey.
- Stay compliant: Adhere to applicable regulations (e.g.,
FCA for UK,
GDPR for EU) and follow all internal quality standards and procedures. - Own your outcomes: Take responsibility for assigned tasks and deliver correct solutions promptly.
- Work smart with tech: Navigate office software,
CRM platforms, and claims systems to assist customers in real time. - Document precisely: Keep claim and case notes complete, compliant, and up to date while multitasking across systems.
- Keep improving: Participate in ongoing training; stay current on products, regulations, and best practices; and suggest process enhancements.
- Excellent
Dutch and good English language skills (spoken and written) - Great communication skills, active listening, and the ability to simplify complex topics
- Problem-solving mindset, attention to detail, and accountability
- Comfort working across multiple systems (CRM, claims platforms, office tools)
- Familiarity with regulatory environments ( e . g. FCA, MFSA and GDPR)
- Commitment to continuous learning and operational excellence
- Complete support to help you ease your
relocation to Greece
(we cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)) - Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &development opportunities
- State of the art premises, providing a great working environment with relaxing break areas
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
Key Takeaways- Join the Square Trade team in Greece and reshape the insurance experience with a global leader in consumer protection.
- Responsibilities include guiding customers, resolving issues promptly, and ensuring compliance with regulations like FCA and GDPR.
- Candidates should possess excellent Dutch and good English skills, strong communication abilities, and a problem-solving mindset.
- Square Trade offers relocation support, competitive salaries, health benefits, and training opportunities to foster professional growth.
- This role provides a chance to advance your career while working for a certified great workplace that values diversity.
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