Customer Care Officer B2B
Listed on 2026-07-18
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Account Manager
As
Customer Care Officer B2B
you support both the internal and external sales representatives, with a strong focus on aftersales and administration.
You ensure that both internal and external customers are optimally assisted. You efficiently address complaints and issues, turning them into sustainable customer relationships and improved processes.
In addition, you oversee smooth and accurate order processing and actively contribute to good collaboration between the various departments.
responsibilities and tasks- Customer Service and After Sales
- Support for Sales Teams
- Process Optimisation and Administration
Solution-oriented ability and customer-focused approach
Administrative accuracy and structured working
Collaboration and team orientation
Independent and proactive working in a dynamic environment
Technological skills and effective use of digital tools
Required education, experience, competencies & skills EducationBachelor's degree or equivalent through experience
ExperienceExperience in B2B customer service is a plus
Technical skillsStrong administrative skills, solution-oriented & communicative
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