German Speaking Customer Experts Electronics Leader - Athens, Gre

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, dedicated to connecting top-tier talent with world-leading brands across Europe. We pride ourselves on facilitating career-defining opportunities through our extensive network of global partners, ensuring every placement is a seamless transition toward professional excellence.

We are currently sourcing exceptional talent for the German Speaking Customer Experts for an Electronics Leader position in Greece. This is an exclusive opportunity to join a global consumer electronics titan in a vibrant hub, offering a perfect blend of high-end professional development and the unique lifestyle inherent to jobs in Greece.

• Provide high-level technical support for premium consumer electronics, including smartphones, wearables, and home entertainment systems.
• Manage customer inquiries via phone, email, and live chat with a focus on delivering a world-class user experience.
• Troubleshoot software and hardware issues, guiding users through sophisticated electronics configurations.
• Maintain comprehensive knowledge of the latest consumer electronics releases to serve as a brand ambassador.
• Document customer interactions accurately within the CRM system to ensure seamless service continuity.
• Collaborate with internal teams to elevate complex technical bugs and suggest product improvements based on customer feedback.
• Achieve daily performance metrics and quality benchmarks within a fast-paced, industry-leading environment.
• Native or fluent Dutch (spoken and written).
• Excellent proficiency in German (spoken and written) for supporting diverse market needs.
• Valid EU passport (mandatory) to facilitate your transition to one of the most sought-after Dutch-speaking jobs in Europe.
• Passionate about consumer electronics with a natural ability to explain technical concepts to non-technical users.
• Strong problem-solving skills and a high degree of emotional intelligence.
• Ability to thrive in an international, multicultural work environment based in Athens.

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Professional Training on the latest electronics technology.
• Comprehensive Health Insurance and private medical coverage.
• Exceptional career growth opportunities within a global electronics leader.

Choosing one of our Dutch-speaking jobs means embracing a life defined by 300 days of sunshine and an incredible Mediterranean climate. Greece offers a unique cultural backdrop where ancient history meets modern, urban vitality, making it an ideal destination for those seeking a high quality of life. Whether you are wandering through the historic streets of Athens or visiting the islands, Greece provides an unmatched setting for your next professional chapter.

Our fully paid relocation package removes all friction, allowing you to settle into your new home in Greece with ease. Enjoy world-renowned gastronomy, a welcoming local community, and the relaxed pace of life that only Greece can provide. Join our team today and experience why so many professionals are choosing to advance their careers in this spectacular country.