Credit Controller

Cortina is an international and innovative family business playing a leading role in the global footwear and fashion industry. We have our own private label collection, are renowned for our extensive range of licensed footwear, and boast our own brands such as Safety Jogger and Patrick
. Each year, we sell over 30 million pairs of shoes worldwide. Every day, we go above and beyond to provide outstanding customer service.

At Cortina, we share a passion for quality and customer focus: a mindset that permeates everything we do. Are you passionate about financial processes and customer relations? Are you multilingual? Do you thrive on daily interaction with clients? Then this is your chance to contribute to our success story as a Credit Controller
.

As a Credit Controller, you are the guardian of our financial health and a partner to our customers. You combine a commercial mindset with a healthy dose of assertiveness and feel right at home in a digital environment where optimisation and accuracy are key.

You are a natural-minded problem solver: you take the initiative, contribute ideas for improvement, and do not shy away from difficult conversations. With your drive, you will elevate both our processes and our customer relationships.

• You actively follow up on outstanding invoices and take timely action to ensure payments are made.
• You maintain daily contact with customers and negotiate professionally on payment terms and outstanding receivables.
• You submit files to the credit insurance provider and carefully manage the entire follow-up process.
• You manage legal files and handle debt claims in cases of bankruptcy or legal proceedings.
• You formulate well-founded proposals for an efficient action plan for each customer account.
• You are familiar with concepts such as doubtful debtors, allocation of payments, and the correct processing of costs and discrepancies.
• You process various accounting documents in an accurate and structured manner.
• You regularly discuss key cases with management and actively contribute ideas for process optimisation.
• You are committed every day to supporting customers and colleagues with solutions that truly make a difference.

• You have relevant experience as a Credit Controller, which is a strong asset.
• You have a background in accounting and a solid understanding of accounting principles.
• You work accurately, in an organised and reliable manner, even when handling high volumes and tight deadlines.
• You take ownership and think in solutions: you see challenges as opportunities to improve processes and customer relationships.
• You are digitally savvy, quick to learn new tools, and actively contribute to more efficient workflows.
• You take initiative, manage your own portfolio independently, and at the same time are a true team player.
• You communicate with impact: assertive, respectful and professional, even in challenging situations.
• You have an excellent command of Dutch, French and English; additional languages are a plus.
• You preferably live within a reasonable commuting distance of our office in Oudenaarde.

• A dynamic environment within a constantly evolving sector.
• Enthusiastic and ambitious colleagues who strive for improvement and growth together every day.
• A local role with international impact. Your work makes a difference beyond national borders.
• An open corporate culture with short lines of communication and room for your ideas.
• Opportunities for personal development through training and projects that help you shape.
• A competitive salary package supplemented by an extensive range of fringe benefits, tailored to your experience and profile.
• Flexibility through homework options and flexible working hours.
• A 40-hour week entitles you to 32 days of annual leave (including 12 ADV days).