Scrum master; SRQ

We're looking for a Scrum Master for 1 of the 2 Professional Loans Squads, part of the Channels and Customer Experience Enterprises tribe. Your first assignment will be to set up the new squad from scratch. Having a similar experience is a plus. After that, you will play a crucial role in:

• Coach the team in self‑organization and Agile/Scrum practices (ceremonies, artefacts, etc.)
• Drive the squad's Continuous Improvement
• Remove obstacles or help the team remove obstacles, ensuring the team remains focused on its objectives
• Facilitate discussion, decision‑making, and conflict resolution, creating a safe and trustworthy environment
• Communicate with internal and external stakeholders to facilitate communication and information sharing
• Protect the team from unexpected work influx

• With the contributors, establish and follow up on the delivery plan for your features.
• Responsible for managing Risks, dependencies and obstacles during feature delivery
• Organize Scrum‑of‑Scrums to align concerned squads and tribes
• Report on delivery progress during the Delivery Board
• Maintain a high level of alignment with other feature or Opus roles (owner, quality, release, etc.)

English fluency is required.

Knowledge of at least one national language is a nice to have.

• Education:
  
  Bachelor/Master or equivalent experience.

• In-depth knowledge of the Agile way of working
• Excellent understanding of Scrum Agile principles and practices. Experience in LESS is a plus.
• At least 6 years of relevant experience.
• Experience in coaching teams in Agile/Scrum practices
• Ability to work in a multicultural environment
• Knowledge of feature planning and end‑to‑end feature delivery
• Team spirit and collaboration
• Ability to inspire and motivate others
• Empathy and excellent communication skills
• Proactive and pragmatic approach to problem‑solving
• Ability to work autonomously and make decisions with minimal supervision
• Strong networking and influencing skills
• Ability to think beyond day‑to‑day objectives and align with the company's global strategy