C004654 VDI Engineer; NS - FRI

Deadline Date: Friday 27 February 2026

Requirement: VDI Engineer

Location: Braine-l'Alleud, BE (Up to 10% travel across NATO sites)

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required

Start Date:

13 April 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Installation, configuration, administration and monitoring of VDI infrastructure based on Dell end user devices and Omnissa (former VMware) Horizon technologies

• Perform daily administration, troubleshooting and monitoring of VDI infrastructure instances including underlying virtual, application delivery and profile infrastructure;
• Conduct installation, upgrade and configuration of existing and new VDI instances including associated virtual and application.
• Monitor the performance on DEX tools, troubleshoot and continuously optimize the existing VDI setup including so called master or "golden" images.

• Review, troubleshoot and ensure compliance with security policies and functional requirements of the VDI setup and associated enabling technologies (Active Directory).
• Work on and resolve incidents and service requests using the Purchaser's trouble ticket system.

• Propose design, implement, test and maintain fault tolerance and disaster recovery of the complete VDI stack including virtual infrastructure, VDI, application and user profile layers.

• Develop, implement, improve and follow standard operating procedures and instructions on IT operation activities related to the VDI setup.
• Develop, disseminate and improve instructions for Level 1 and Level 2 technicians.
• Perform on the job trainings as needed to team members, Level 1 and Level 2 technicians.

• The candidate must have a currently active NATO SECRET security clearance
• Group Policy Management (GPOs):
  Assisting in the creation, modification, and maintenance of Group Policies to enforce settings across user devices.
• Incident Management:
  Respond to reported service incidents identifying causes and initiate resolution, collaborate with incident management team.
• ITIL Concepts:
  Desirable certification in ITIL Foundation
• VMware App Volume:
  Management and deployment of App Volumes, troubleshooting, and updates.
• VMware Horizon:
  Setup, configuration, and management of Horizon VDI environments.
• VMware vSphere:
  Managing virtual machines, ESXi hosts, and vCenter operations.
• VMware DEM/UEM:
  User environment management, personalization, and policy enforcement.
• FSLogix:
  Profile management, troubleshooting logon issues, and optimization.
• Master Image (VDI-MDT):
  Creating, maintaining, and optimizing VDI master images using MDT.