Internship: Master in Immersion - Supply Chain Process Improvement & Digital Tools, Belgium

Help us get ahead of disease together with our Internship Programme

Education required: You are regularly enrolled in a Master in Immersion in Business Engineering (Ingénieur de Gestion) in an Educational Establishment located in Belgium.

Language requirement: You are fluent in English and French.

Other requirements:

• Good level in Excel and PowerPoint.
• Exposure to Power BI / Power Apps / Power Automate and/or basic scripting is a plus.

Expected

Start date:

September 2026

Duration: 15 months

Work arrangements: Hybrid, attendance required 2 times a week.

Requisite: The internship must be mandatory & done in the framework of the curriculum, for which an agreement must be signed between GSK, the student and the Educational Establishment.

Remuneration: According to Belgian legal requirements, the internship will not be paid. However, some expenses will be reimbursed.

Final date to receive applications: We will close this vacancy when we have enough applications, so please apply as soon as you can to be considered.

• Understand how things work today:
  Look at how requests are received (emails, Teams, etc.), who is involved, and where the main issues are. Document the current process (As-Is).
• Design a better process:
  Help define a clearer, simpler way to manage requests (To-Be), with clear roles, priorities, and categories.
• Work on automation and digital tools:
  Support the creation of simple automated workflows and forms to track requests in one place and reduce manual effort.
• Define timelines and rules:
  Help set response times (SLAs) and basic guidelines so everyone knows how to submit requests properly.
• Test and improve:
  Build a first version of the solution, test it with users, collect feedback, and improve it step by step.
• Measure results:
  Track key metrics (number of requests, response time, delays) and show results in a simple dashboard.
• Document and hand over:
  Create clear documentation so the team can continue using and improving the process after your internship.

• How vaccines are made
• How supply chain planning works
• How master data works in a Supply Chain context
• SAP fundamentals in our environment: how master data underpins the planning and execution layers (you’ll learn where and how MD is used in SAP and how upstream request quality impacts downstream transactions).
• Request management patterns:
  Service Now Service Catalog, form design, workflow/routing, and Virtual Agent in Microsoft Teams; when to favour Power Platform (Power Apps/Automate) for light workflows.
• Data modelling & reporting: structuring intake data for Power BI dashboards; defining KPIs

• Confident and driven, able to propose solutions and develop them
• You have problem-solving skills and an inquisitive mind.
• You have an interest in the supply chain.
• You have good interpersonal skills, good communication skills & good organisational skills.
• Managing projects independently under the guidance of the course supervisor.
• Organisation of meetings with stakeholders to obtain information on business requirements.

If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.