Backup resource Field Engineer

Function

This is on ad hoc and flexible request. Such as a 1-2 days every month.

We are seeking a backup resource to ensure IT support continuity when both of our current IT Support Engineers are absent.

As part of our client's support operations, you'll be responsible for:

• Installing, configuring, and maintaining hardware and software on-site
• Diagnosing and solving technical issues related to desktops, POS terminals, printers, mobile devices, and network connectivity
• Performing regular system updates and diagnostic procedures
• Supporting users with troubleshooting, training, and technical guidance
• Managing virus, spyware, and malware removal
• Repairing hardware components and network equipment when necessary
• Enhancing device performance through hardware adjustments
• Ensuring data privacy and system security compliance

We're looking for someone with a strong foundation in field support and technical problem-solving:

• Proven track record as an on-site or field technician
• Solid knowledge of Windows operating systems and general IT infrastructure
• Experience with PC hardware, POS systems, tablets, smartphones, and associated peripherals
• Comfortable using basic technical tools (e.g. screwdrivers, diagnostic devices)
• Familiarity with network troubleshooting (LAN/WAN)
• Understanding of cybersecurity principles and data protection best practices
• Effective communicator with strong organizational and time-management skills
• Technical certifications such as CompTIA A+ are a plus

• You have a Belgian driving license (cars)
• Language requirements:
  Dutch and English

• Reference #: INM
  22674
• Marilyn Weytens