Business Expert

Position: Business Application Expert
Location: Town of Belgium

## Business Application Expert Presenta candidaturalocations:
Nivelles, Belgium time type:
Full time posted on:
Offerta pubblicata oggijob requisition :
JR103434

Business Application Expert Act as the functional expert for warehouse and fulfilment systems within the Group Supply Chain organization.
· Support the implementation of Manhattan Active WMS, including functional analysis, testing, configuration support, and user adoption.
· Translate business needs into clear functional specifications and system requirements.
· Define and document WMS KPI specifications in alignment with operational and management needs.
· Prepare and maintain training materials, documentation, SOPs, procedures, and task instructions.
· Work closely with supply chain, operations, IT, and key users to ensure process consistency and solution adoption.
· Support reporting needs and contribute to dashboard design, with Power BI as a strong asset.
· Promote best practices and ensure alignment with Medimarket Group logistics standards.
· Participate in continuous improvement initiatives to enhance warehouse and fulfilment performance.#
** Role & Responsibilities
** Supports or executes configuration(changes), testing, documentation, and incident analysis of business applications. Acts as second-line support and contributes to training and rollout activities.
** Main duties
*** Functional Expertise & Configuration
** Maintain base knowledge of the application and its parameters
* Configure simple workflows, rules, and settings
* Document requirements and test scenarios
* Analyse incident root causes with guidance
* Identify basic gaps between business needs and system behaviour
* User Support & Enablement
** Act as first and/or second-line support for functional issues
* Prepare training materials and documentation
* Support user onboarding in new countries or teams
* Facilitate workshops with guidance
* Continuous Improvement
** Collect operational feedback
* Suggest or make configuration fixes or small improvements
* Support or execute testing of new features, releases, migrations
* Data Quality & Governance
** Configure, define and apply validation rules and maintain data integrity
* Support investigations into data inconsistencie
* Interface with IT/Vendors
** Escalate technical issues
* Participate in release definition, realization and testing
** Competencies
* ** Analyzing:
Correctly analyzes situations. Interprets a problem according to circumstances and effectively seeks additional relevant information.
* Process & procedure orientation :
Applies existing procedures and agreements and improves processes and workflows. Properly applies the procedures and agreements in force within the organization.
* Collaborating :
Contributes to a common outcome, even when there is no direct personal benefit, and engages with others to achieve objectives. Actively collaborates, shares knowledge, and coordinates with others
* Quality orientation:
Follows high-quality standards and seeks continuous improvement and quality assurance. Pays attention to quality and presents themself as quality-oriented.
* Change management :
Organizes and implements changes, taking environmental factors and employee reactions into account. Communicates innovations and changes clearly and transparently and can manage employees’ reactions.
** Profile :
*** Education Master degree
* Minimum of 1 to 3 years of proven experience in a similar role.
* Fluency in French & English
* Team Member
* Scope :
Group
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