Supply Chain Planning Systems Support Specialist

Role & What You Will Be Doing

This role is responsible for supporting and continuously enhancing Viatris’ global Supply Chain Planning Systems landscape for External Supply operations. The position focuses on ensuring data integrity, process standardization, operational reliability, and effective end-user support across integrated supply chain planning applications. The successful candidate will serve as an experienced Functional Planning & Execution SME within Supply Chain Planning Processes and Operations (SPPO), supporting planning processes, master data governance, reporting accuracy, and cross-functional systems integration.

This role is operationally critical to maintaining resilient, data-driven supply chain operations and supporting ongoing supply chain systems enhancement and modernization initiatives across the global network.

The position works closely with Supply Chain, ERP Solutions, Master Data Governance, and Digital Supply Chain teams to support process optimization, operational excellence, and scalable planning system capabilities.

Every day, we rise to the challenge to make a difference, and here’s how the Supply Chain Planning Systems Support Specialist – 1 year temporary contract – (Based anywhere in Europe) role will make an impact:

• Serve as a functional SME supporting Supply Chain Planning systems for External Supply operations, ensuring system stability, data integrity, and process compliance.
• Partner with ERP Solutions and Digital Supply Chain teams to analyze, troubleshoot, and resolve system or process-related issues, including requirements gathering, change request development, testing coordination, validation, and implementation support.
• Support continuous improvement initiatives focused on planning process optimization, automation, master data quality, reporting enhancement, and operational efficiency improvements.
• Evaluate the business impact of SAP, SAP S/4
  
  HANA, Rapid Response, and related ERP system changes, upgrades, and implementations, ensuring effective communication and readiness support across SPPO teams.
• Collaborate cross-functionally with Planning, Inventory Management, Logistics, Procurement, and Master Data teams to maintain accurate and reliable planning master data and transactional data governance.
• Manage vertically owned master data domains, ensuring robust controls, standardization, governance, and compliance to support consistent end-to-end system performance.
• Perform proactive data analysis and system monitoring to identify process inefficiencies, planning inconsistencies, and data integrity risks; implement corrective and preventive actions as required.
• Develop, maintain, and deliver end-user training programs, user documentation, and process guidance for both general and role-specific supply chain systems usage.
• Ensure compliance with global SOPs, planning standards, data governance policies, and supply chain operational best practices.
• Support supply chain systems modernization and enhancement initiatives through participation in cross-functional projects involving planning technologies, analytics, integration capabilities, and process improvements.
• Participate in user acceptance testing (UAT), process validation, and deployment activities for system enhancements and new capabilities.
• Provide reporting and KPI analysis to support operational performance management and decision-making.
• Collaborate with cross-functional stakeholders to support alignment across operational and technical teams.
• Support change management, user adoption, and process compliance activities associated with planning systems enhancements and operational improvements.

Success in this role will be measured through:

• Planning system reliability and user adoption
• Master data quality and governance metrics
• Reduction in planning process exceptions
• Timely resolution of ERP and planning system incidents
• Delivery of continuous improvement initiatives and operational efficiencies

• Bachelor’s degree in Supply Chain Management, Information Technology, Engineering, Business, Operations Management, Computer Science, or related discipline required.
• 5+…