Salesforce Functional Consultant - Medior

Salesforce Functional Consultant - Medior Job Description

Do you get energized by transforming functional requirements into a solution that works for your customer? Do you enjoy creating digital impact for organizations by understanding, challenging and inspiring them? If the answer is yes, Inetum certainly has multiple challenging projects for you!

As a Salesforce Functional Consultant, you will get the chance to put your skills and experience into practice. You will get to play an important role in the team as you will take ownership of the functional aspects of each project ensuring the quality of the Salesforce solution. You will be involved beyond pure configuration: you will have the option to be in close contact with clients, helping them think proactively about their needs and goals.

For this function, you are mainly working at our customer’s premises and you have the possibility to work from home, but we’re also happy to welcome our teams for regular Office Days (Ghent, Mechelen or Braine L’Alleud) to connect with teammates.

As a functional Salesforce consultant, you collaborate with Belgian and international organizations on Salesforce CRM projects.

You listen to customer requirements, understand a company’s processes and develop a deeper understanding of business challenges in marketing, sales and service. You are not afraid to challenge a customer to understand why they work a certain way, in order to support them in understanding how Salesforce can help them to better meet their strategic, tactical and/ or financial goals.

You pick up responsibility for your part of the project and coordinate with colleagues in order to achieve a successful project delivery.

You contribute and/or take the lead in analysis, solution design, implementation, configuration, testing, documentation, training and go-live of the Salesforce projects.

You support the growth of Inetum by actively contribution to pre‑sales tracks and proposals.

• You are customer obsessed and you want to help our customers to become more customer centric, with good knowledge of CRM processes and trends.
• You have at least 3 years of experience in a technical/functional role during multiple implementation projects.
• You have a thorough knowledge of Salesforce and have multiple core Salesforce certifications (Admin, Sales Cloud, Service Cloud, Pardot, …)
• Experience working on customers in Public Sector, Financial Services and/or Manufacturing Industries is a plus.
• Salesforce Industries certifications/accreditations and experience are a plus (Public Sector Solutions, Financial Services Cloud, Manufacturing Cloud, Omnistudio).
• You are fluent in Dutch and English. Knowledge of French is a plus.
• Experience as a project manager or scrum master (and/or certification) are a plus.
• You are a strong communicator and have an analytical and curious mindset.
• You are a driven and enthusiastic team member who is eager to learn and grow and as such contributes to the growth of the company.
• You are in possession of a driver’s license to be able to easily visit customers locations.

Inetum is a European leader in digital services. Every day, the Group’s 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.

Present in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility.

In response to a market that has been growing steadily for over 30 years, Inetum has made the deliberate choice to refocus on 4 core businesses in order to gain strength and offer customized solutions tailored to the specific needs of its customers: consulting (Inetum Consulting), infrastructure and application management (Inetum Technologies), software implementation (Inetum Solutions) and its own software publishing business (Inetum Software).

Inetum has forged strategic partnerships with 4 of the world’s leading software publishers—Salesforce, Service Now, Microsoft and SAP—and is pursuing a dedicated acquisition strategy…