Sluit je bij ons aan in Griekenland - Dutch-Speaking Customer Experts Tech Leader

Dutch-Speaking Customer Experts for a Tech Leader Are you passionate about the latest technology and gadgets? Are you fluent in Dutch? Work in Greece as a customer expert with a Top Tech Leader!

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 people from 110+ nationalities, we proudly represent the leading global businesses
-such as Microsoft, Canon, Netflix- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

We are really proud to see our collaboration with one of the Big Five information technology companies growing bigger and deeper. This is a great opportunity for you to join our Dutch customer experience team
, to support customers from the Netherlands and Belgium
, after following a complete training by certified instructors.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

• Fluency in Dutch
• Advanced English knowledge
• Familiarity with iOS and/or MacOS, or comparable technology, is preferred
• Prior customer support experience would be an advantage
• Strong troubleshooting skills

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• State of the art premises, providing a great working environment with relaxing break areas

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.