Digital Experience Manager

This is Timefold
-We're building the future of intelligent planning-join us on the journey.

We are an AI planning optimization platform built on powerful, field-proven open-source solver technology. Simply put: we enable software builders to tackle some of the world's most complex, high-impact operational planning problems. From optimizing vehicle routing and employee scheduling to streamlining maintenance planning and field service logistics, our tech delivers massive economic value where it matters most.

We are on a relentless mission to free the world from wasteful scheduling! Founded in 2023, we represent the exciting next chapter of Opta Planner—the legendary, field-proven open-source project that laid the foundation for everything we build today.

Today, we are a technically sharp, deeply passionate team of over 40 people. While our headquarters are nestled in the iconic Winter circus building in Ghent, Belgium, we operate as a remote-first team with vibrant hubs across Belgium, the Czech Republic, Brazil and the US.

We're hiring a Digital Experience Manager (Ghent) for our website and social Media. These are the first real touchpoints for the developers and technical buyers who discover Timefold, and the thing that turns that curiosity into pipeline.

We're looking for a Digital Experience Manager to own that engine end-to-end — plus our social presence — and make both work harder every single month.

This is a hands-on role, built for someone early in their marketing career who wants to grow into a genuine digital marketing expert: website operations, conversion rate optimization, social media, and performance reporting, all under one roof.

You'll be the operational owner of timefold.ai: content, publishing, CMS management, uptime, forms, tracking, and release quality — as a continuous priority, not something you get to when there's time. When something breaks, you're the first line of defence. When a conversion path under performs, that's pipeline walking away, and it's yours to fix.

• Monitor and maintain website uptime, forms, tracking, analytics, and integrations as a continuous priority - not a reactive one
• Act as the first line of defence for website issues: identify, triage, and coordinate fixes with developers with urgency
• Ensure landing pages, conversion paths, and calls to action are always functioning, tested, and optimised - a broken or underperforming conversion path directly costs pipeline
• Maintain content accuracy and consistency across all pages - messaging that is stale or misaligned with our positioning undermines trust with a technically sophisticated buyer
• Apply and maintain SEO best practices across content and site structure - organic discovery is one of our key acquisition channels and must be actively managed, not set-and-forget
• Own website documentation and operational processes so the site can be maintained with speed and consistency as the team grows
• Proactively surface website performance insights - traffic, conversion rates, bounce rates, form submissions - and bring recommendations, not just data.
• Own the intake and prioritisation of all incoming website requests - evaluate each against business impact, pipeline contribution, and alignment with our GTM priorities before committing to timelines
• Maintain a live website roadmap that reflects what is being worked on, what is next, and what is intentionally deprioritised - and communicate it proactively to marketing and GTM leadership so there are no surprises
• Coordinate external developers, designers, and content contributors with the rigour of a project manager: clear briefs, defined deliverables, agreed timelines, and accountability checkpoints built in from the start
• Track dependencies across work streams - campaign launches, product releases, messaging updates - and flag conflicts or risks before they become blockers
• Own the end-to-end delivery of campaign landing pages and website enhancements: from brief to live, on time and to standard
• Apply quality assurance before anything goes live - no page, form, or integration ships…