ServiceNow Developer

Mission Overview

Keystone Solutions is seeking a Service Now Developer to join our consultancy mission at a client site. In this role, you will be responsible for designing, configuring, developing, and integrating application solutions on the Service Now platform. Your primary goal will be to automate business processes (IT, Human Resources, Customer Service) to enhance operational efficiency.

• Design and configure native modules of the platform (ITSM, ITOM, HRSD, CSM, etc.).
• Develop custom scripts (Business Rules, Client Scripts, Script Includes, UI Actions) in JavaScript.
• Create and customize user portals (Service Portal) using HTML, CSS, JavaScript.
• Model data and configure validation workflows (Flow Designer).
• Implement the functional and technical architecture of the Service Now WSD platform.
• Implement data models related to assets, buildings, spaces, contracts, suppliers, and vehicles.
• Establish workflows and processes related to inventories, asset movements, and Facility Management.
• Follow the Out-Of-The-Box (OOTB) model approach of Service Now.
• Conduct data migration and recovery.
• Perform integration testing of the solution.
• Provide documentation of configurations and developments.

• Logical thinking
• Curiosity
• Structured, autonomous, with a strong sense of service and documentation
• Pragmatic mindset
• Goal and results-oriented
• Client-oriented
• Strong adaptability
• Precision

• 3+ years of experience in software development.

• 3+ years of experience in implementing and configuring Service Now applications.
• Knowledge of JavaScript and Flow Designer.
• Experience with REST and SOAP integrations.

• Bachelor's degree or equivalent.
• Service Now
  
  Certifications:
  
  Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS) IT Service Management, Certified Implementation Specialist (CIS) Human Resources Service Delivery.

• Experience in a public service is a plus.
• A certification or ongoing certification process in Workplace Service Delivery is considered an asset.

• Native language:
  French or Dutch.
• Good knowledge of the second national language.
• Fluency in English.

The employee must be willing to undergo a security clearance procedure based on the necessary access (Law of 11/12/1998).

01/09/2026 - 30/06/2027 (10 months, part time 3/5)

• CAD (certified application developer) - Level: Junior
  - Most recent:
  This year
• CSA (certified system administrator) - Level: Junior
  - Most recent:
  This year
• flow designer - Level: Junior
  - Most recent:
  This year
• HRSD (human resources service delivery) - Level: Junior
  - Most recent:
  This year
• HTML - Level: Junior
  - Most recent:
  This year
• ITSM - Level: Junior
  - Most recent:
  This year
• Java script - Level: Junior
  - Most recent:
  This year
  Rest - Level: Junior
  - Most recent:
  This year
• Service Now - Level: Junior
  - Most recent:
  This year
• Soap - Level: Junior
  - Most recent:
  This year
• WSD (workplace service delivery) - Level: Nice to have
  - Most recent:
  Any time

Dutch – Level Active knowledge

English – Level Active knowledge

French – Level Active knowledge

At Keystone Solutions we pride ourselves on our consultancy nature, offering dynamic projects that provide turbo‑charged learning opportunities and a commitment to your career growth. If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.