AI Transformation Expert

We're an independent European digital product studio with a strong track record of delivering market-defining strategies, products and platforms for enterprises and governments. With about 200 talented people across three countries, premium AI capabilities and a diverse portfolio of international clients, we define, design and ship at scale and with impact. From global cloud-based platforms, AI-systems and large-audience apps to medical devices, banking software and full AI Transformation roadmaps.

We live and breathe digital.

At In The Pocket, you join a multidisciplinary team of designers, engineers, strategists and AI specialists who care about the work as much as the people they work with. We work in small, autonomous teams that stay close to our clients and their users, and we give everyone the space to take ownership, speak up and grow. You'll learn from colleagues across our studios, impact thousands or even millions of people with your work and help shape our business in the age of intelligence.

AI is rewriting how organisations operate and compete. Many of our clients know they need to act, but struggle with where to start, what to prioritise and how to scale AI beyond the proof of concept. That's where you come in.

As an AI Transformation Expert, you help organisations see their future through the lens of AI and give them the framework to work towards it. You work across strategy, organisational design and applied AI, moving fluidly between a boardroom workshop and a hands‑on pilot with a product team. You're comfortable telling a CEO which bets to make and equally comfortable rolling up your sleeves to define the use case, sketch the architecture and plan the rollout.

You’ll operate from our studios in Ghent, Antwerp or Leuven, but this is a client‑facing role. You should be open to prolonged embedded assignments at enterprise and government clients, leading their AI transformation on‑site as a trusted advisor who is part of their daily rhythm, not a consultant who flies in for a slide deck.

You’ll work within our AI Transformation team, which covers three areas:
Organisational AI Readiness, AI Discovery and Applied AI:

Help organisations get AI‑ready

• Assess a client’s organisational maturity for AI adoption: governance, tooling, data foundations, capabilities.
• Assist organisations in setting up governance practices and AI orchestration layers to bring scattered AI efforts under a clear operational framework.

• Facilitate workshop series to uncover and prioritise AI use cases for a client, producing a growth map ranked by value and feasibility, with clear owners, timelines and success metrics.
• Develop AI differentiation strategies: where can this client build a competitive edge through? What will their competitors do, and what can they do that's different?
• Create solution concept sketches, stakeholder maps and data requirement overviews for the top‑priority use cases.
• Build roadmaps that balance quick wins with longer‑term foundational investments, so clients can show results while laying the groundwork for scale.
• Scope, plan and guide AI pilot projects: from defining success criteria to shipping a working solution that proves value and builds internal buy‑in.
• Define KPI’s and evaluation frameworks focused on impact and outcome.
• Lead the path from pilot to production. Define KPIs and evaluation frameworks that prove impact, and guide clients through the inevitable gap between a successful pilot and a production‑ready solution.

• Contribute to the development of our AI Transformation frameworks, playbooks and toolkits.
• Support our Sales team and help shape proposals and pitches for new AI transformation engagements.
• Share knowledge across In The Pocket and with the broader market through talks, articles or workshops.

• You have 3+ years of professional experience (prior experience in consulting is a plus, digital strategy or transformation roles serving enterprise or public‑sector clients is a plus).
• You have a solid grasp of AI and machine learning concepts; not necessarily as an engineer, but enough to have…