Business Analyst

Groupe Florimond Desprez (GFD) breeds varieties and produces seeds to meet the needs of arable crop farmers, the agro-industrial sectors and consumers, while actively supporting the agro-ecological transition. The group mainly works with species intended for human consumption and is a world leader in sugar beet seeds, a leading European breeder of straw cereal and a major player in the European seed potato market.

Florimond Desprez is an independent family-owned company founded in 1830 that operates in 65 countries, devotes 15% of its sales to research and employs 1200 persons. Groupe Florimond Desprez is headquartered in Cappelle-en-Pévèle, France.

The GFD IT team provides services and support to all the companies in the group, including UBS, headquartered in Tienen, Belgium.

As Business Analyst, you will analyze, define and implement our Group IT Data and Applications Services in an international context. You’ll support business end users with functional questions related to the applications and data domain, in order to guarantee qualitative IT services and continuity. You’ll also act as a bridge between stakeholders and technical teams to align our business needs with IT solutions.

You will be based on our site in Tienen, Belgium
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More specifically, your main tasks within this role will be the following:

• Understanding the vision and pain points of the business processes and transforming them into requirements to realize strategic goals
• Developing process maps, workflows or other models to represent the current (AS-IS) and future (TO-BE) state of business processes
• Identifying gaps, inefficiencies and opportunities for process improvement, optimization and automation

• Collaborating with stakeholders to understand their processes, needs and challenges
• Gathering, documenting and validating business requirements by setting up workshops and alignment sessions
• Assuring that all requirements are clearly understood, documented and agreed upon by stakeholders

• Managing relationships with business stakeholders to understand their processes, pain points, goals and priorities
• Acting as a liaison between business units, IT teams and project managers
• Managing expectations and aligning solutions over the different business units to facilitate the delivery of global solutions

• Assisting in the creation of test plans, creating test scenarios and validating the functionality of the solution
• Supporting end users during UAT (User Acceptance Testing) phases and providing training where necessary

• Monitoring the ticketing system and acting as a liaison between the business users and the engineers, documenting the functional scope of the issue and preparing/checking that the tickets are ready for development
• Managing proper communication with the users and assuring them in a polite and calm way

• Proactively identifying inefficiencies in applications and reporting and implementing effective solutions
• Performing detailed assessment of existing applications and systems to identify bottlenecks and pain points
• Leveraging data and feedback from stakeholders to propose actionable changes

• Integrating new team members into the department
• Facilitating initial training sessions on company systems, processes and procedures
• Acting as the primary point of contact for new hires during their onboarding period

• You have a Master’s degree with at least 8-10 years of experience in analysis.
• You have proven interest or experience in a functional role, preferably in an international environment.
• You have proven experience as a business…