IT Manager: E-commerce & Web

Your purpose at Stanley/Stella

Join Stanley/Stella’s Digital & AI team and help run, scale, and evolve the web ecosystem that powers our B2B digital experience.

You own the operational health of Stanley/Stella's web ecosystem, including website/webshop, APIs and (future) web applications. While business teams own the product vision and roadmap, you act as the technical guardian of that roadmap, ensuring solutions are secure, stable, scalable and aligned with our technology standards.

You are supported in that mission by strategic web partners providing dedicated development and support capabilities. Your role is to steer this extended team, drive operational excellence and leverage emerging technologies #genAI where they create tangible business value.

• Own the performance,stability and security of the web application landscape.
• Manage incidents, problems,releasesandapplicationlifecycle activities.
• Monitor KPIs,SLAsand platform health.
• Drive root cause analysis and continuous operational improvement.
• Ensure compliance with security and business continuity requirements.
• Identify opportunities to automate operational processes and reduce manual effort.

• Partner with Product Owners and business stakeholders on roadmap initiatives.
• Assess technical feasibility, risks,dependencies and operational impacts.
• Ensure new capabilities are scalable,future-readyandmaintainable.
• Drive continuous improvement through modern technologies,automation and AI-enabled capabilities where relevant.

• Govern our strategic web partners and service providers.
• Steer external developers and support teams.
• Lead operational and service review meetings.
• Ensure knowledge,documentationandsupportreadiness are maintained.

• Ensure seamless integration with ERP, CRM, PIM, Data Lakeand other core platforms.
• Contribute to architectural decisions andtechnologyevolution.
• Promote standardization,scalability and long-term sustainability.
• Assess how AI services,agentsand automation capabilities can be safely integrated into the digital ecosystem.

• 8+ years in Application Management, Service Management or Digital Platforms.
• Experience with business-critical web applications or e-commerce platforms.
• Strong vendor and stakeholder management skills.
• Strong alignment with ST/ST’s core values of Respect, Transparency, Entrepreneurship and Customer-Centricity.
• Can cope with a sometimes-demanding environment(scale-up context).
• Strong ability to collaborate transversally within the IT / Data Transformation team, contributing to shared priorities, consistent deliverypracticesand a coherent information systems vision.

• Applicationlifecycle and service management.
• Web applications and digital commerce platforms.
  
  Magento / Adobe Commerce experience is a plus.
• APIs and system integrations.
  
  Experience with product data management(PIM) is highly appreciated.
• Monitoring,observabilityand release management.
• Exposure to modern web frameworks (e.g.React, Type Script) andAI tooling(e.g.LLMs,Langfuse)
• Ability to engage confidently with developers,architects and AI specialists on technical design and implementation topics.