Customer Service - Technical Inside Sales Specialist

Job Details:
Customer Service - Technical Inside Sales Specialist

Full details of the job.

Advertised Job Title

Advertised Job Title Customer Service - Technical Inside Sales Specialist

Vacancy No

Vacancy No VN467

Employment Type

Employment Type

Full-Time

Position Type

Position Type Permanent

Job Profile

• Provide technical and organizational support to customers, external sales, project managers, and installers to ensure projects run smoothly and accurately.
• Prepare complete files, collect necessary documentation, and closely monitor deadlines to achieve accurate and competitive bids.
• Advise on the most suitable filter solutions based on plan studies, technical data, and customer needs.
• Prepare full quotations, including pricing and accompanying technical specifications, datasheets, and explanations.
• Act as a bridge between teams and ensure efficient information exchange.
• Respond in an accurate and customer-focused way to inquiries over (phone, written and digital).
• Align technical information, schedules, Technical Inside Sales and priorities so projects start and progress efficiently.
• Gather relevant technical content and provide accurate input to customers or project partners.
• Monitor the process from price request → quote → order → invoice and ensure accurate administrative handling.
• Handle incoming complaints, follow up on actions, and communicate transparently with all parties involved.

• Proven experience in HVAC, Facility Management or another technical environment.
• Bachelor’s degree in a technical field or equivalent experience in HVAC, Facility Management, or another technical environment.
• Proficiency in Dutch, French and English is essential.
• Strong communication skills and computer literacy, with experience in Excel, ERP systems, Microsoft Office Suite. Knowledge of AutoCAD is an advantage.
• Solution- and result-oriented, enthusiastic, flexible, responsible and a strong team player. Able to work autonomously.
• Ability to maintain oversight and deliver quality even in busy and demanding situations. Organized approach with the ability to manage multiple projects and priorities simultaneously.

• A challenging job within an international environment.
• Extensive training and guidance to further develop your career.
• A competitive remuneration package with a motivating bonus program.
• Health insurance, group insurance and dental plan.
• Meal vouchers (€8) and eco vouchers (€250 per year).
• 12 additional ADV-days with a 40-hour workweek.
• Hybrid work opportunities can be possible after 6 months.

Camfil is a leading company in the industrial sector with a global presence. The company group consists of 41 companies in 30+ countries with 30 factories worldwide. Headquartered in Stockholm, Sweden, worldwide Camfil has 6000 employees. We prioritize a decentralized steering model with a trend towards a more structured and integrated model to manage our growth effectively. Camfil Group has a foundation of high entrepreneurial culture with a down-to-earth leadership style.

Our organization values experience, effectiveness, common sense, and mutual respect. We prioritize inclusivity, diversity and a supportive work environment where humor and interpersonal support make challenging tasks easier. You can read more about Camfil at

Please note that as we don´t provide visa sponsorship for this opportunity, in order to be considered for this position you need to have the right to work in the country where this role is based.