General Manager Primoris Ivory Coast

The General Manager (GM) leads a small, flexible team (initially 6–7 employees) and directly manages the Laboratory Manager, the Customer Care & Administration Responsible and the Quality Responsible. The GM acts as the commercial head of the entity, responsible for client acquisition, business development, and maintaining strong customer relationships. Support for business development will be provided occasionally by the Group’s International Sales Coordinator and sales colleagues from other Primoris entities.

Given Primoris' lean structure, the GM is expected to be hands‑on and versatile, actively contributing to daily operations when needed — including understanding laboratory workflows and assisting during high workloads or staff absences.

The GM reports directly to the CEO of Primoris Group and will work closely with Group management and technical experts in Belgium and other entities for operational, financial, and quality support.

Serve as the commercial representative of PCI, and develop and execute PCI’s commercial strategy for Côte d’Ivoire and the broader West African region.

Position Primoris as a premium laboratory partner, emphasizing quality, reliability, and customer support.

Identify and build relationships with key clients, partners, and stakeholders in the agrifood and export sectors.

Represent Primoris at industry events, trade associations, and relevant institutions.

Oversee the setup, daily operations, and continuous improvement of the laboratory in Youpogon.

Supervise the Laboratory Manager, Customer Care & Administration Responsible, and Quality Responsible, ensuring clear coordination between functions.

Support laboratory operations when necessary and maintain a good understanding of analytical methods and procedures.

Foster a collaborative, flexible team environment where everyone contributes across functions as needed.

Ensure continuous compliance with the Primoris Group’s centrally managed quality system.

Manage PCI’s P&L, ensuring sound budgeting, cost control, and sustainable growth.

Collaborate closely with the central Finance Team in Belgium and local external accountants to ensure proper reporting, compliance, and control.

Support the gradual scaling of operations and investments in line with business performance.

Recruit, lead, and coach a small but growing team, fostering engagement, accountability, and teamwork.

Promote a positive and professional work environment aligned with Primoris’ values and culture.

Serve as a visible, hands‑on leader with a balance between commercial initiative and operational follow‑up.

Coordinate with the Primoris Group headquarters and other subsidiaries to share best practices and align strategic initiatives.

Contribute to the Group’s regional development in West Africa through market insights and collaborative projects.

The ideal candidate is a hands‑on, entrepreneurial professional who combines commercial skills with operational insight and leadership ability. He or she thrives in a small, agile organization, can balance strategic thinking with day‑to‑day execution, and enjoys building a business in a growing market environment.

University degree in Engineering, Chemistry, Biochemistry, Food Science, Business Administration, or a related discipline.

8–12 years of relevant professional experience, including several years in management or commercial roles.

Proven experience in business development and client relationship management, ideally in B2B or technical services.

Exposure to the agri‑food or laboratory sector is a strong asset.

Experience in establishing or scaling operations in emerging markets is an advantage.

Hands‑on experience with budgeting and P&L management, supported by central finance functions.

Willingness to take an active, hands‑on role, including learning and supporting laboratory processes.

Fluency in French and good command of English (for communication with Group headquarters) are required.

Entrepreneurial, proactive, and adaptable, with a strong sense of ownership.

Balanced focus on commercial results, quality, and operational excellence.

Team‑oriented, approachable, and capable of motivating others through example.

Pragmatic, reliable, and comfortable working in a small, flexible organization.

Strong interpersonal and communication skills with clients and colleagues.

Embodies Primoris’ values of client orientation, continuous learning, flexibility, and team spirit.