Regional Manager Belgium & Amsterdam
Listed on 2026-02-21
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Retail
Retail & Store Manager, Retail Sales, Customer Service Rep
Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?
We’re Ace & Tate — and yes, we make glasses. But more than that, we make working here the effort worth it.
We’re looking for a Regional Manager Belgium & Amsterdam, 40 hours.
What our Regional Managers do
- Lead with energy and focus coach, support, and motivate Store Managers across Belgium and Amsterdam to build strong, inclusive teams and deliver excellent results.
- Grow your people guide Store Managers through onboarding, 1:1s, performance reviews, and succession planning to ensure they and their teams thrive.
- Own the numbers track KPIs like sales, conversion, NPS, UPT, and lens upgrades, turning insights into action to reach regional targets.
- Be present and hands‑on visit stores regularly, support with coaching, operational routines, and optical compliance, and stay close to the day‑to‑day.
- Deliver standout service ensure every customer receives a seamless journey from eye test to pick‑up, using NPS and feedback to drive continuous improvement.
- Collaborate with HQ share insights from the floor, join trade and retail ops calls, and help shape the future of retail at Ace & Tate.
What we’re looking for
- Experience 2+ years of regional manager experience, or 5+ years as a Store Manager, ideally in optics and including flagship or high‑volume locations.
- Multi‑site management preferably in Belgium or a similar retail landscape.
- Commercial track record strong ability to coach others to hit targets.
- Optical knowledge deep understanding of optical retail, KPIs, compliance, and the customer journey.
- Leadership style hands‑on, people‑first approach that balances empathy with accountability.
- Location ideally based in the Antwerp region or centrally located for easy commuting.
- Languages knowledge of Dutch and English;
French is a plus.
What we offer
- Reward for your impact potential bonus by hitting regional targets
- Time off that counts 20 days holiday (+3 after 2 years, +2 after 5 years, fulltime)
- Travel without worries reimbursement if commuting >10 km
- We care about you access to Open Up for online psychologist sessions, Class Pass, and healthy snacks
- Look stylish free and discounted glasses and sunglasses
- A culture to love team events, great vibes, and a company you can be proud of
- Time to grow unlimited access to our internal learning platform
- For now and later participation in our pension plan
Video presentation of the Ace & Tate retail stores, highlighting the interior design, product displays, and customer service experience.
Why Ace & Tate?We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.
People firstOur stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.
Build your expertise Make an impact How we hire ApplyStep 1
Send in your application, and yes - we do actually read every single one.
CallStep 2
A quick chat to get to know each other and talk about the role.
Step 3
Meet the team, get a feel for our culture, and see how you’d fit with us.
FinaleIt’s a mutual yes, congrats! We’ll make you an offer and get you started.
Frequently Asked Questions How do I apply for a store role at Ace & Tate?You can apply directly via our careers site. Once we’ve received your application, you’ll get a confirmation email and we’ll be in touch as soon as possible. Can’t find a role that fits? Feel free to email us at
What does the recruitment process look like for store roles?Here’s how we hire in retail:
Apply:
Send in your application (we actually read every single one).
Intro call: A quick chat with our Talent team to hear your story and tell you more about us.
Store visit:
Meet the team, see the store and get a real feel for what it's like to work with us.
The finale:
If it’s a mutual yes, we’ll send you an offer. Now it's time to celebrate!
Our stores are friendly, fast‑paced and design‑driven. You’ll help customers find the perfect glasses, offer style and eyecare advice and collaborate with a supportive, energetic team. Every role contributes to creating a standout customer experience.
Are there opportunities to grow in-store?Yes! Clear career paths exist from Retail Assistant to Assistant Store Manager to Store Manager. You can also train as a Refractionist or study to become a certified Optician, with financial and training support where applicable.
Do I need prior experience in retail or optics to join a store?No - we welcome candidates from diverse backgrounds. Full onboarding, hands‑on training and ongoing support will help you succeed in your role.
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