Senior AI Solution Expert; Microsoft Copilot

Senior AI Solution Expert (Microsoft Copilot)

Pioneer the integration of cutting‑edge AI Copilot solutions within a vital public administration, revolutionizing digital workflows and enhancing service delivery. You will design, develop, and deploy intelligent agents, leveraging the full power of Microsoft 365 and Power Platform to drive significant operational efficiencies and foster an AI‑first culture.

In an era defined by rapid digital transformation, public administrations are seeking innovative ways to enhance efficiency, improve citizen services, and empower their workforce. Our client, a major player in its sector responsible for critical public services, is embarking on a strategic journey to harness the transformative power of Artificial Intelligence. This ambitious initiative aims to integrate Microsoft Copilot solutions deeply within their Microsoft 365 ecosystem, ushering in a new era of intelligent automation and augmented human capabilities.

This role is not just about technology; it's about reimagining how a large organization operates, providing an unprecedented opportunity to leave a lasting legacy on the efficiency and effectiveness of essential public services through the strategic deployment of AI.

As a Senior AI Solution Expert, you will be the architect and driver of this exciting digital evolution. Your expertise will bridge the gap between complex administrative needs and sophisticated AI capabilities, focusing on the Microsoft Copilot and Power Platform stack:

• AI Solution Analysis and Design: Conducting in‑depth analysis of existing workflows and identifying strategic opportunities for AI Copilot integration to optimize processes and enhance productivity within the Microsoft 365 environment.
• Agentic AI Copilot Development: Designing, developing, and configuring advanced Agentic AI Copilot agents using Copilot Studio, tailored to specific business needs and use cases.
• Power Platform Integration: Leveraging the full spectrum of Power Platform tools (Power Automate for workflow automation, Power Apps for custom applications, Power BI for intelligent dashboards) to create seamless, end‑to‑end intelligent solutions.
• SharePoint Online Solutions: Designing and implementing SharePoint Online solutions that integrate with Copilot agents, facilitating intelligent document management, knowledge retrieval, and collaborative work spaces.
• Migration and Deployment: Planning and executing the migration of existing data and processes to the new AI‑augmented environment, ensuring minimal disruption and maximum adoption.
• Change Management and Adoption: Driving the successful adoption of AI solutions through comprehensive training programs, user support, and communication strategies, fostering an AI‑literate workforce.
• Governance and Best Practices: Establishing best practices for AI development, deployment, security, and governance to ensure responsible and ethical use of AI within the organization.

Your success in this pivotal role will be measured by the tangible improvements and innovations you bring to the organization:

• Successful AI Copilot Implementations: Deliver robust, functional AI Copilot solutions that directly address key administrative challenges and deliver measurable improvements in efficiency and service quality.
• Enhanced Operational Efficiency: Achieve significant reductions in manual effort and processing times for critical business processes through intelligent automation.
• Increased User Adoption of AI: Successfully drive widespread adoption of AI tools and methodologies across the workforce, fostering an AI‑first culture and empowering employees.
• Establishment of AI Governance Frameworks: Develop and implement clear guidelines and best practices for AI development, ensuring ethical usage, data privacy, and compliance.
• Strategic AI Roadmap Contribution: Actively contribute to the ongoing development of the organization’s long‑term AI strategy, identifying new opportunities and charting future directions for intelligent transformation.

This role operates at the cutting edge of digital transformation within a large‑scale public…