Nurse Navigator- Internal Medicine Belgrade Clinic FTE, Day Shift

Position Summary

The Nurse Navigator collaborates with providers and/or clinical areas to coordinate service and ensure quality of care for patients. This nurse interdependently assesses, evaluates and implements care delivered to patients and ensures a smooth transition of patients from clinic to procedural and outpatient treatment areas. The nurse navigator, together with the multidisciplinary team, facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and promote continuity of care.

The registered nurse also plans and implements patient and family education.

• Bachelor's in Nursing from an accredited nursing school
• Montana Licensure (Registered Nurse)
• American Heart Association BLS certification
• 1 year of direct patient care experience
• Preferred:
  Certification in specialty
• Experience in specialty area
• 3 years of direct patient care experience

• Coordinate patients and actively participate as a team member by communicating with providers, schedulers, nursing, infusion, radiology, lab, and other departments.
• Assist in tracking incidental radiological/laboratory findings as needed.
• Contact patients to assure appropriate follow‑up is done.
• Coordinate the ordering, scheduling, and performance of selected procedures and treatments.
• Collaborate with clinic team and other departments to ensure overall coordination of services and positive interactions with providers from oncology, primary care, and specialty/procedural areas.
• Assist with survivorship care planning as needed.
• Counsel and educate patients to ensure they are well informed of all portions of the plan of care.
• Work with non‑licensed staff to gather necessary medical records for review.
• Work with colleagues to improve care processes in the department.
• Room patients: gather patient data consistently and accurately, collect history of present illness or injury, obtain vital signs, review current medications and allergies, and document patient encounters in EMR.
• Triage and respond to patient phone messages in a timely manner according to clinic guidelines, collaborate with the provider, act on provider response, and communicate with the patient; document task communications in EMR or paper chart.

• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
• Ability to work in a busy and stressful environment.
• Creativity, problem analysis, and decision making.
• Ability to work varied shifts.
• Exercises tact, discretion, sensitivity, and maintains confidentiality.
• Strong emotional intelligence, interpersonal, and teamwork skills.

This role requires regular and sustained attendance. The position may necessitate working beyond a standard 40‑hour workweek, including weekends and after‑hours shifts. On‑call work may be required to respond promptly to organizational, patient, or employee needs.

• Lifting (Repeatedly – 50 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination.
• Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
• Twist/Bend/Stoop/Kneel (Repeatedly): Twisting, bending, and stooping require flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
• Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
• Fine‑Finger Movements (Continuously): Picking,…