Showroom Sales Support Representative

Overview

Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Sales Support Representative. Hours are Monday to Friday 8:00 a.m. to 5:00 p.m.

• Work hand-in-hand with Outside Sales and Showroom Consultants by performing the behind the scenes sales functions that ensure our customer's needs are being met.
• Support the Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing for our Showroom customers and Builders.
• Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
• Ability to effectively use customer relationship management (CRM) system and phone system.

• Prior sales and/or customer service experience is preferred.
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast-paced environment & follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Starting at $24.00 per hour and can pay higher based on experience. Pay range: $17.77 - $28.42. This role is Bonus or Incentive Plan eligible. The estimated ranges displayed are Monthly for Salaried roles or Hourly for all other roles.

Ferguson offers a range of benefits including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. Additional benefits may include mental health coverage, family-building benefits, paid parental leave, associate discounts, and community involvement opportunities.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation information.