Field Service Representative

Job Title:

Field Service Representative Job Category:
Engineering and Technical Support Time Type:
Full time Minimum Clearance Required to Start:
Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 75%
Type of Travel:
Continental US*
*
* The Opportunity:

CACI's EO/IR team in Belgrade, MT, is hiring a Field Service Representative to join their organization. As part of CACI’s Spectrum Superiority Line of Business, CACI manufactures best-in-class gyro-stabilized Gimbal systems designed for a wide variety of applications. Our pioneering systems support airborne, ground, and maritime missions around the world. We specialize in fully integrated solutions for intelligence, surveillance, and reconnaissance (ISR), and counter drone operations for the defense and aerospace industry.

As a Field Service Representative, you will play a key role in delivering world-class technical support across diverse operational environments. From airborne platforms to ground and maritime applications, you'll travel to customer sites to install, commission, maintain, and repair our advanced ISR and counter-drone systems.

Responsibilities:

Install, integrate, and commission EO/IR gimbal systems at customer locations

Diagnose, troubleshoot, and repair complex electro-optical and mechanical systems

Perform preventive maintenance and system upgrades to ensure peak performance

Follow established troubleshooting and maintenance procedures and contribute to their continuous improvement based on field experience

Provide technical training and support to customers and end-users

Travel extensively (50-75%) to support field operations across diverse environments

Document service activities and maintain detailed technical reports

Collaborate with engineering teams to relay field feedback and drive improvements

Required:

AS degree in a relevant field with a minimum of 3 years of experience in customer support and United States Government program experience or a BS Degree in a relevant fieldE xtensive electronics training and troubleshooting experience (military electronics training, vocational/technical certifications, or equivalent)
Active Secret security clearance or ability to obtain one Valid U.S. driver's license

Willingness and ability to travel domestically and internationally (50-75%)Passport may be required after hire Proficiency in electrical and mechanical troubleshooting and diagnostics

Experience with multimeters, oscilloscopes, and other electronic test equipment

Ability to read and interpret technical manuals, schematics, and wiring diagrams

Knowledge of AC/DC circuits, power systems, and electronic components

Mechanical aptitude with hand and power tools

Computer proficiency including Microsoft Office Suite Strong analytical and problem-solving skills

Excellent written and verbal communication skills for customer interaction and technical documentation

Ability to work in various physical positions (standing, kneeling, climbing, confined spaces) and diverse environmental conditions (extreme temperatures, weather, altitude)
Must be able to explain issues encountered related to manufacturing and work with appropriate individuals to resolve them

Must be able to work in a fast-paced, dynamic environment

Must be able to lift 50lbsDesired:

Prior military experience with high-tech electronics systems (avionics, radar, communications, EO/IR sensors, or similar)
Experience or knowledge in Lean Manufacturing, Six Sigma and/or 5S methodologies.

Experience with gyro-stabilized systems, gimbals, or precision optical equipment

Background in aerospace, defense, or ISR systems

Field service experience in dynamic operational environments

Familiarity with aviation, maritime, or unmanned systems platforms

Active Secret clearance already in place

Local to the Bozeman, MT area

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our…