Customer Service Gaming Associate

Welcome to Knighted – a high‑energy environment where you will be at the center of the action. As a Gaming Associate you’ll use your knack for numbers and attention to detail to keep the play floor moving. This is a full‑time, hands‑on opportunity designed for driven individuals who want to stay sharp and grow professionally. Make your hustle count and build your future with us.

Locations: Bell Gardens, CA.
Pay Rate: $21 – $23 per hour (extra $2 per hour for late‑night shifts).
Work Schedule: Full time only: 4 days a week, 10 hours a shift.
Weekend Requirement: Friday, Saturday, and Sunday availability.
Shifts: Late‑night and overnight hours.
Training

Schedule:

Monday to Friday, 11 a.m. – 7 p.m.

Watch a short video to see the Gaming Associate role in action.

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino’s 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

• Able to sit or stand at a gaming table for 3–4 hours at a time
• Able to use hands and fingers dexterously (rotating wrists, grabbing, pulling, pushing, pinching, tapping, etc.)
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has sufficient vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in a fast‑paced, high‑pressure environment

• Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands‑on learning and a clear understanding of the job.
• Pay Raises: Each new game mastered and every skill honed opens the door to increased compensation. Your commitment to excellence is the driving force behind your growth.
• Robust Benefits: Access to an extensive benefits package, including 401(k), student‑loan assistance, health insurance, vision and dental plans, and paid time off.
• Community Engagement: Through our Knighted Neighbors program, you can give back by volunteering at local events and supporting meaningful causes.
• Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required.
• Career Advancement: Grow your career through clear, achievable pathways into leadership roles. 99% of our current supervisors, managers, and trainers began as Gaming Associates.

We aim to ensure each candidate who joins the team is the right fit for Knighted and will provide ample information for you to assess whether Knighted is the right fit for you.

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Background checks are conducted after a conditional offer is made. If there is a concern related to a conviction that is directly related to the job, an applicant will be given the chance to explain the circumstances or challenge the accuracy of the background report.