Armed Sergeant​/Lieutenant Officer - All Shifts

The Sergeant / Lieutenant is the on‑site leader responsible for day‑to‑day security operations, officer performance, and client satisfaction. This role ensures compliance with post orders, regulatory requirements, and company policies while maintaining a visible, professional presence and a safe environment for employees, visitors, and assets.

Operations & Post Management

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements.
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response.
• Maintain accurate logs, incident/accident reports, and pass‑downs; submit timely daily activity reports (DARs).
• Conduct routine post inspections and quality checks; correct deficiencies immediately and elevate issues as needed.
• Manage badge issuance, turn‑ins, and audit trails in accordance with client standards.
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call‑offs/vacations.
• Coach, mentor, and develop officers; conduct on‑the‑job training and refresher drills (post orders, emergencies, de‑escalation).
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards.
• Support recruiting/onboarding, help interview candidates, participate in site‑specific training, and verify certifications.

Serve as a primary on‑site point of contact for the client; conduct regular check‑ins and service reviews.

• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, and special events.
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations.
• Ensure compliance with all applicable laws and site‑specific policies (e.g., OSHA, fire/life safety, camera/privacy rules).
• Enforce uniform and appearance standards; maintain equipment readiness (radios, body cams, flashlights, AEDs).
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather).
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed.
• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback.
• Track training, licenses, and certifications; ensure all officers remain fully compliant and job‑ready.
• Control site inventory (badges, keys, forms, PPE); submit purchase/repair requests per approval matrix.
• Contribute to continuous improvement initiatives and cost‑effective scheduling.

• Minimum 21 years of age.
• High school diploma/GED; minimum 3–5 years of security experience with 2+ years in a supervisory role.
• Must possess and maintain an Armed Security Officer license/permit in accordance with state requirements.
• Active state security license/guard card for California (or eligibility to obtain prior to start).
• Valid driver's license (if site requires driving) and ability to pass background/drug screening.
• Supply and maintain a personally owned, approved firearm.
• Strong written/verbal communication; professional customer‑service demeanor; conflict‑resolution and de‑escalation skills.
• Prior law enforcement, military, or armed security experience strongly preferred.
• Proficiency with common security systems (CCTV/VMS, access control/badging) and Microsoft 365 (Word, Excel, Outlook).
• Ability to work variable shifts, weekends/holidays, and respond to after‑hours incidents as needed.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. Reasonable accommodations are available upon request.

CA PPO# 120931

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